Preview

Staff Training and Motivation at Mcdonalds

Powerful Essays
Open Document
Open Document
3615 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Staff Training and Motivation at Mcdonalds
Staff Training and Motivation at McDonalds

McDonald trains almost 55,000 employees each year. Each year, it also dedicates over £10 million to ongoing employee training, providing people with valuable skills.

Work experience at McDonald's is a foundation for future employability, particularly as the UK labour market continues to evolve. With the increased demand for skilled workers, a job which offers ongoing training with a leading organisation - is a solid career investment. People from all walks of life credit a first job at
McDonald's with having equipped them with the ingredients for success.

Staff Training

McDonald's Staff Training Programme is an on-the-job vocational experience that teaches skills transferable to other industries.

All new hires begin their McDonald's experience with an induction into the company. Staff trainers work shoulder-to-shoulder with trainees while they learn the operations skills necessary for running each of the 11 workstations in each restaurant, from the front counter to the grill area. All employees-learn to operate state-of-the-art foodservice equipment, gaining knowledge of McDonald's operational procedures. Step-by-Step manuals and video tapes cover every detail, from how to make a Big Mac, to how to deliver exceptional service to customers.
Employees also learn how to train and supervise others.

For the first time employed, McDonald's is an important "mentor', teaching the interpersonal and organisational skills necessary for functioning effectively on any job. McDonald's business demands teamwork, discipline and responsibility; McDonald's experience results in enhanced communications skills as well as greater self-confidence; and McDonald's stresses "customer care", and attitude which industry experts recognise as an essential ingredient for business success.

Management Development

Conducted at regional offices and corporate training centres across the country, McDonald's

You May Also Find These Documents Helpful

  • Powerful Essays

    Report Tma04

    • 4361 Words
    • 18 Pages

    I work for McDonald's Restaurants UK Ltd. as a Breakfast Manager and Inventory Manager Assistant. My roles and responsibilities consists of opening procedures, which are mainly ensuring there is sufficient raw materials available for a smooth breakfast operation, cash handling procedures, which are mainly ensuring there is enough change on the floor available for staff by following company security guidelines, rotation of raw food, following the "first in first out" procedures by monitoring use by dates. This is to maintain the branch's financial position by minimize waste and also provide the best possible quality food for our customers. My daily responsibilities also includes ongoing training and coaching, providing corrective feedback to my crew members, ensuring the correct procedures are followed and maintain a good working environment.…

    • 4361 Words
    • 18 Pages
    Powerful Essays
  • Satisfactory Essays

    McDonald’s gives you the tools you need to succeed, whether it’s the chance to own your own restaurant or tackle the corporate ladder. To be the best…

    • 392 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Good Business Sense

    • 722 Words
    • 3 Pages

    McDonalds really take pride in giving every one of their employee’s opportunity to move up in the restaurant business. Each crew member is given the chance to gain a management position or higher. Over the years of production, McDonalds has successfully found numerous ways to increase satisfaction for their customers allowing their revenue to…

    • 722 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    Motivation and Employees

    • 1123 Words
    • 5 Pages

    Setting long term and short term goals both help to guide employees in what is they are reaching for and it also gives them some accountability along with receiving incentives for accomplishing the goals they set. It also gives a…

    • 1123 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Motivation and Employees

    • 2237 Words
    • 9 Pages

    1. Review this passage and select all that apply (from the options provided below, A-D)…

    • 2237 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    Promotion is always available for a warehouse operative if tasks are done really well on a consistent basis. Competency assessment forms, can prove if an employee is working to a suitable standard and if they are exceeding expectations of the job that is assigned to them. this and other factors can direct a worker to promotion. A personal development plan is also looked at (PDP), and this a meeting with the employees line manager to go through the KPI’s and see what can be done to meet them. If the employee is staying on top of their work and this is proven to the line manager then a promotion may be in place. An example of a KPI for a warehouse operative could be: to achieve RTITBFL reach licence, this is a more advance licence than a counterbalance licence proving that you can do more with a forklift than the basics. This is also represents more skills.…

    • 472 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Numerous theories on the subject of employee motivation have been developed and published for the better part of this century. While early employers thought of their workers as just another input into the production of goods and services (Lindner, 1998), employees were becoming increasingly dissatisfied with working conditions and malevolent management. As post-war, labor tensions mounted in the 1920s, employers needed to change their approach to employee relations if they were to avoid costly, and sometimes violent, labor strikes. Early motivational theories set the foundation for the development of 20th century concepts, including the move to get “Googled” and motivational techniques based on business strengths found in the corporate toolbox.…

    • 1764 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    Motivation and Employees

    • 617 Words
    • 3 Pages

    Define organizational behavior, discuss its purpose, as well as what it includes within an organization.…

    • 617 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Employee Motivation

    • 2348 Words
    • 10 Pages

    Mark Blundell started work in McDonald’s in 1985 and has gained experience working at all levels in the retail arm of the business. He has recently become head of HR Operations within the organization.…

    • 2348 Words
    • 10 Pages
    Good Essays
  • Powerful Essays

    Employee Motivation

    • 8213 Words
    • 33 Pages

    Motivation is the process of attempting to influence others to do their work through the possibilities of gain or reward. Employee work motivation and performance will be analyzed from the perspective of motivation theory as the central for the analysis. Motivation involves getting the members of the group to pull weight effectively, to give their loyalty to the group, to carry out properly the purpose of the organization.…

    • 8213 Words
    • 33 Pages
    Powerful Essays
  • Best Essays

    Sheng Siong was founded by Mr Lim Hock Chee. After ending his business selling pork in 1985, Lim founded Sheng Siong 's foremost operation in a single shop house unit. Sheng Siong has a current chain of 33 supermarkets, in Singapore. The goal of Sheng Siong is to provide communities in which they conduct quality products at acceptable prices together with value added services provide by their employees to the customers. Sheng Siong vision is to be the preferred retailer in the market, starting from its own ground, Singapore and further on.…

    • 2408 Words
    • 10 Pages
    Best Essays
  • Powerful Essays

    Motivation is the word derived from the word ‘motive’ which means needs, desires, wants or drives within the persons. It is the process of inspiring people to actions to achieve the goals…

    • 2355 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Employee Motivation

    • 30127 Words
    • 121 Pages

    Master thesis in Business Administration Authors: Bergström, Andreas Ternehäll, Mattias Tutor: Jönköping Brundin, Ethel. June 2005…

    • 30127 Words
    • 121 Pages
    Powerful Essays
  • Satisfactory Essays

    Motivation of Employees

    • 410 Words
    • 2 Pages

    To study & describe the importance of the following motivating factors: Corporate Culture, Morale boosters, Recognition, Non cash incentives, Motivation by compensation…

    • 410 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    First of all, we would like to thank our lecturer for Workplace Communication, Miss SareenKaurBhar AP Lakhbir Singh for…

    • 3377 Words
    • 14 Pages
    Powerful Essays

Related Topics