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Chapter I

THE PROBLEM AND ITS BACKGROUND
Introduction

With the rapid evolution of Web-based technologies, different organizations even universities have developed their own Web portals. Keeping up with the latest trends is a complicated process. The newest “Web Service” is the development of Web portals. Portals allow the design of Web Services in such a way as to allow the users to define their needs, and create a home of their own within a site. Web portals have risen in popularity as a way of collecting, organizing and presenting content in a highly uniform, customizable and personalized way. As the technologies that enable the creation and management of these web portals have evolved, it is not only information content that is being offered, but application functionality as well.

Background of the Study

The term portal is known as links page which presents information from diverse sources in a unified way. It may contain services that provide standard search engine feature, e-mail, news, information, databases and entertainment. Portals provide a way for enterprises to provide a consistent look and feel with access control and procedures for multiple applications and databases, which otherwise would have been different entities altogether.

The purpose of this study is to design and develop an Employee Web Portal for Salinas Corporation that provides a centralized source of information and services for employee, workers, interns and administrators. The term employee portal implies from a relatively simple set of Web-based calendar of events and e-mail services, to a broad online interface offering highly personalized and customizable access to nearly all the features and benefits of employee life and work.

Theoretical/ Conceptual Framework DeLone and McLean IS Success Model was used by studies to evaluate the success of, Web-based applications (Kwan, 2006), and Web portals (Busaidi, 2010; Urbach et

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