Smithon Consulting: A Case Study
The Enterprise Resource Planning (ERP) system should integrate all core business functions. Data consolidation and access of data among the different departments will allow for better data integrity of information. Smithon Consulting system nd data infrastructure at this time have many departments handling their own data and if another department requires certain information they must request it from the managing departments. The Human Resource system( HRIS) at Smithon Consulting, has major components of HR not even integrated into the system. Some these issues such as FMLA are forms that are stored in file cabinets or training information being stored in spreadsheets. All employees data and information should be access from the system.
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Financial will be integrated where each area will be able t to obtain the information and get reports. HR will no longer need to keep separate Employee information in spreadsheets and file cabinets. Marketing, Sales, and Customer Services department will be accessing the same customer information, without each area having their own spreadsheets and database. Executives will be able to produce their own reports of core business departments to make the valuable decision for the business and stakeholders. The system will allow sharing of information across the company without the manual process being involved. There will be a cohesiveness of information within the Smithton Consulting daily system process. Budgeting and planning will give insight to forecasting business services and allow for adjustments when necessary. The ERP system will allow for knowledge sharing by keeping policies and procedures in one place so that all can view information when required. Unit4 ERP will be able to handle all the requirement that Smithon Consulting request. Imagine going to the HR portal and putting in the EMPID and find if the employee is on FMLA or worker compensation and the necessary documents attached for evaluation.Image the Marketing department getting reports that display dashboards of where the majority of the customers are located ans setting up continual communication with them because the reports show the last time the customer was contacted. Image the Budgeting department know if and when a project is going to exceed the allocated amount, without waiting for the project manager to inform them. Having access to data to obtain this type of information is key for sustainable business. This ERP system will be a return on investments for this services
Financial will be integrated where each area will be able t to obtain the information and get reports. HR will no longer need to keep separate Employee information in spreadsheets and file cabinets. Marketing, Sales, and Customer Services department will be accessing the same customer information, without each area having their own spreadsheets and database. Executives will be able to produce their own reports of core business departments to make the valuable decision for the business and stakeholders. The system will allow sharing of information across the company without the manual process being involved. There will be a cohesiveness of information within the Smithton Consulting daily system process. Budgeting and planning will give insight to forecasting business services and allow for adjustments when necessary. The ERP system will allow for knowledge sharing by keeping policies and procedures in one place so that all can view information when required. Unit4 ERP will be able to handle all the requirement that Smithon Consulting request. Imagine going to the HR portal and putting in the EMPID and find if the employee is on FMLA or worker compensation and the necessary documents attached for evaluation.Image the Marketing department getting reports that display dashboards of where the majority of the customers are located ans setting up continual communication with them because the reports show the last time the customer was contacted. Image the Budgeting department know if and when a project is going to exceed the allocated amount, without waiting for the project manager to inform them. Having access to data to obtain this type of information is key for sustainable business. This ERP system will be a return on investments for this services