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shc 31

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shc 31
SHC 31

1.1
People communicate in order to give and receive information and instructions. Communication helps to establish and maintain relationships with others. People communicate to socialise with others, to share opinions, knowledge, feelings, emotions, to give encouragement and to show others that they are valued. People communicate to express their needs and to help others.

1.2
In order to work effectively with children, young people and their families, and so that we can plan for and meet their needs, it is essential to establish good relationshhip and communication skills with a rnge of people. Relationships and communication skills go hand in hand. Practitioners who have good communication skills are likely to have strong relationships with children, parents and other adults. This is because relationships are influenced by the body language, facial expressions and the ways in which others listen and talk to you. That is the way they communicate. Communating with everyone in the workplace is influenced by having good relationships, they impact on how we are able to share and gain information, help with settling in, to reassure children and parents, support children's play and learning, help transitions go smoothly, work effectively as a team.
For the childrens best interests there must be communication in the workplace. Managers, practitioners, children and parents/carers should maintain a healthy relationship that effectively communicate with each other. If communication betweem these groups were to break down it would have an adverse affect on the childrens development.

2.2
When promoting effective communication there are factors to consider. You need to take into account the age of the child and the kind of language they understand, whether english is their first language, to promote effective communication. You should go down to their level and maintain eye contact. If you are communicating with an adult you also need to know whether

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