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Service Request Sr-Rm-001 Processes Evaluation from Riordan Manufacturing

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Service Request Sr-Rm-001 Processes Evaluation from Riordan Manufacturing
Service Request SR-rm-001 Processes Evaluation from Riordan Manufacturing
Liz Turner

1. Executive Summary
a. Areas of Needed Improvement
Based on Service Request SR-rm-001, the processes of inventory management and control at Riordan Manufacturing were evaluated. Four aspects of Riordan Manufacturing’s inventory management and control require improvements. These aspects of business are improvements to automation, inventory control and error reduction in the inventory management, as well as an overall inventory storage cost reductions. Furthermore, each part of the inventory management and control process requires a single unifying method to deliver a solution using computer systems.
Riordan Manufacturing’s inventory management and control system is split into three categories. These include raw materials receiving; manufacturing; and final product shipping. Each of those three areas requires improvement in the process through upgrades of existing computer systems. In addition, new computer and inventory tracking technology should be implemented to increase automation, reduce storage of materials costs and reduce errors in inventory tracking.
b. Project Purpose
The purpose of this project is to implement computer software and hardware to automate production and value chain management in order to increase productivity of the company and reduce production costs. This project will implement three components of a single unifying system to improve the inventory management and control at Riordan Manufacturing based on the goals of each of three areas of the manufacturing processes. Raw materials receiving will receive a computerized inventory check-in system. Manufacturing will receive a computerized project management system. Final product shipping will receive a computerized sales and order fulfillment system. Users in each of the three categories of inventory management and control will receive training in operations of the new technology to be implemented.



References: The Institution of Engineering and Technology. (July 2005, August 2006) Factfile: Radio Frequency Identification Device Technology. www.theiet.org/factfiles SEER by Galorath. 2008. www.galorath.com

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