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service design
Service Operations Management for Aviation

1. Introduction
Today's focused surroundings in the air transport industry has never been harder or additionally unforgiving. More players are one key stumble far from focused elimination. Approaches that worked in the past essentially don't cut it in today's hyper-focused commercial center.
As per a later study on high execution in the carrier business, there are key goals carriers need to deliver to go through today's progressively dubious times:
In their deliberations to supervise development, aerial transports may as well rule home markets and make a versatile society one that can influence the chances of a quickly evolving commercial center.
In an industry of paper-thin edges, aerial transports need to fundamentally enhance their client experience, and do so all around the travel worth chain.
What's more transporters may need to reevaluate their existing working models to administer operational perfection by wringing out quality from merger and procurement movement, through deals and showcasing and by new market entrance..
The Case of British Airways

Introduction
Strategy has now become a general term used by everybody in all fields of life .It was initially majorly used by the military but now, both military and businesses have turned it to a household name. Strategy does not have a definite definition, but defining it according to the prescriptive school; it would be defined as a special course of action, designed and implemented to attain overall objectives. Strategy management plays a vital role in businesses. Its application in planning an organization's future development can never be over-emphasized.
Virgin Atlantic is Britain's second biggest long haul airline and was established by Sir Richard Branson in the 1980s. The company's mission is “To grow a profitable airline, that people love to fly and where people love to work"

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