Senior Directory Engineer
Primary Purpose
Senior Engineer Directory Services is responsible for daily management of the Directory Services technologies, mainly of the Active Directory, DNS, DHCP, RADIUS and other services participating on the authentication infrastructure of The client (ADAM / AD LDS, ILM / FIM, CA Siteminder). The successful candidate will provide troubleshooting and consulting support to The client divisions and business units.
In addition to the daily management, the candidate will also be involved in initiatives, as project leader or technical resource in order to participate on creating and deploying new solutions, or to improve existing ones. The Senior Engineer Directory Services is part of a global team which is operating with a follow-the-sun model under the supervision of the Global Directory Services Operations team leader. Responsibilities & Duties
Run operations of the Directory Services infrastructure and supports problem solving for directories, applications and other solutions owned by the Directory Services team, lead the problem management for recurrent or complex issues.
Contribute to the development of Directory Services automation processes for support of daily operations and the gathering of directory performance information. As the technical expert, contribute technical idea according to the experience from daily operation.
Support Directory Services initiatives by taking responsibility for the effective deployment and usage of assigned resources including vendor resource and ensuring they are completed within planned timescales and resource estimates.
Support the definition of administrative processes and procedures and necessary documentation. Makes them understandable to others. Handle the process deployment, monitoring, maintenance and optimization.
Manage the relationship with business and handle stakeholder communication; listen to business and bring feedback to directory service team
Senior Engineer Directory Services is responsible for daily management of the Directory Services technologies, mainly of the Active Directory, DNS, DHCP, RADIUS and other services participating on the authentication infrastructure of The client (ADAM / AD LDS, ILM / FIM, CA Siteminder). The successful candidate will provide troubleshooting and consulting support to The client divisions and business units.
In addition to the daily management, the candidate will also be involved in initiatives, as project leader or technical resource in order to participate on creating and deploying new solutions, or to improve existing ones. The Senior Engineer Directory Services is part of a global team which is operating with a follow-the-sun model under the supervision of the Global Directory Services Operations team leader. Responsibilities & Duties
Run operations of the Directory Services infrastructure and supports problem solving for directories, applications and other solutions owned by the Directory Services team, lead the problem management for recurrent or complex issues.
Contribute to the development of Directory Services automation processes for support of daily operations and the gathering of directory performance information. As the technical expert, contribute technical idea according to the experience from daily operation.
Support Directory Services initiatives by taking responsibility for the effective deployment and usage of assigned resources including vendor resource and ensuring they are completed within planned timescales and resource estimates.
Support the definition of administrative processes and procedures and necessary documentation. Makes them understandable to others. Handle the process deployment, monitoring, maintenance and optimization.
Manage the relationship with business and handle stakeholder communication; listen to business and bring feedback to directory service team