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John Lewis's Selection and Training Policies

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John Lewis's Selection and Training Policies
What are the selection and training policies of your company?
In what ways do you think they could be improved?

Selection of John Lewis

Selection is the process of interviewing and evaluating candidates for a specific job and selecting an individual for employment based on certain criteria. The selection can range from a very simple process to a very complicated process depending on the firm hiring and the position. Certain employment laws such as anti-discrimination laws must be obeyed during the employee selection.1

Due to John Lewis is the UK’s largest department store group, and their network of selling branches stretches from Aberdeen to Bristol. Therefore, its selection is relatively rigorous and completed. Refer to the information from the net, John Lewis carries out 5 methods of selection, including application form, online tests*, telephone interview, assessment centre and final interview.2

For the application form, John Lewis needs the candidates to complete the online application form. This is a fairly long and detailed form which the candidates can provide details of their qualifications and relevant work experience.

After filled in the online application form, the potential candidates need to complete a number of different online tests and questionnaires. In order to speed up hiring process, John Lewis uses SHL’s Talent Screener, an online sifting tool that provides candidates with a realistic preview of the role for which they have applied and produces a single fit score, as well as SHL’s Verify numerical and verbal ability tests.3

Next, there will be a telephone interview. John Lewis carries out telephone interview, it is fairly short with the average time being only 20 minutes. Basically the candidates need to answer the questions in the right manner, especially being one of the employees in John Lewis do need to have a good manner.

Up coming next, John Lewis has an assessment centre. If the potential candidates reach a

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