Security Supervisor Role
Discuss the responsibilities implicit in the role of a Security Supervisor. A door supervisor is responsible for checking the suitability of people wanting to enter venues and look after their safety inside the venue. Door supervisors are to control access to the premises, checking that no person is underage, carrying any harmful substances or objects, enforce the law and any company policy or entry conditions such a dress codes, ensure the safety and security of clients and other staff, both in routine situations and emergencies, and prevent crime, disorder, any other unacceptable behaviour and deal with any conflict that may happen. They are to also monitor and maintain the safety of staff, students, etc and protect property at any place
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Incidents
Security supervisors are to report all relevant incidents, this should be considered as an essential part of the job. In the event of an incident the report will assist the security supervisor and the police maintain a clear picture of the event. All data should be collected including, statement (if applicable),
CCTV and any photo images. Thereports are to be accurate and as detailed as possible. They should also be factual if you thought that someone was drunk write down why you came to this conclusion i.e. you smelt alcohol on their breath, spelling and grammar are to be checked and no slang or abbreviations are to be used. The report should be confidential however supervisors and the authorities may need to read it. Incidents to normally be recorded are ejections,use of force, visits by authorities, customer complaints, accidents, and emergencies.
Factors determining if and when the police should be called are the seriousness of the situation, if unsure get advice from the management, the venue’s policy, and the local police’s policy.
The following information should be included in an incident report, the date, time and nature of
Incidents
Security supervisors are to report all relevant incidents, this should be considered as an essential part of the job. In the event of an incident the report will assist the security supervisor and the police maintain a clear picture of the event. All data should be collected including, statement (if applicable),
CCTV and any photo images. Thereports are to be accurate and as detailed as possible. They should also be factual if you thought that someone was drunk write down why you came to this conclusion i.e. you smelt alcohol on their breath, spelling and grammar are to be checked and no slang or abbreviations are to be used. The report should be confidential however supervisors and the authorities may need to read it. Incidents to normally be recorded are ejections,use of force, visits by authorities, customer complaints, accidents, and emergencies.
Factors determining if and when the police should be called are the seriousness of the situation, if unsure get advice from the management, the venue’s policy, and the local police’s policy.
The following information should be included in an incident report, the date, time and nature of