Resort: Tourism Industry
Level of customer satisfaction in Hidden Sanctuary Resort and Hotel,
Marilao Bulacan
A Thesis
Presented to
The Faculty of the Undergraduate School
St. Dominic Savio College
In partial Fulfillment
Of the Requirements for the Degree
Bachelor of Science in Tourism Management
By
Jean D. Panganiban
Reggie G. Gopez
INTRODUCTION
WHAT IS RESORT - Resort is a place to spent holiday for relaxation and recreation so that, one can give themselves a leisure time. Hidden Sanctuary Hotel and Resort defines resort as place that is frequented for holidays or recreation or for a particular purpose. One can go and swim in resort, can have lunch, can go just to pass time and plan an overnight stay. Artist can complete their portrait, novelist can finish novel, a poet can create his poem and tourist can have charming stay there. A resort can function as a conference centre, as a meeting centre, as a banquette, as a restaurant, as a health club and various other functions. A resort could be day serving and nightserving, and it provides the cuisine service. According to the new definition, Hidden Sanctuary Hotel and Resort is a full-service lodging facility that provides access to or offers a range of amenities and recreation facilities to emphasize a leisure experience. Resorts serve as the primary provider of the guests experience, often provide services for business and meetings, and are characteristically located in vacation-oriented settings. Tourism is travel for recreational, leisure, or business purposes. The World Tourism Organization defines tourists as people "traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes".[1]
Tourism has become a popular global leisure activity. After slowly recovering from the contraction resulting from the late-2000s recession, where tourism suffered a strong slowdown from the second half of 2008 through the end of
Marilao Bulacan
A Thesis
Presented to
The Faculty of the Undergraduate School
St. Dominic Savio College
In partial Fulfillment
Of the Requirements for the Degree
Bachelor of Science in Tourism Management
By
Jean D. Panganiban
Reggie G. Gopez
INTRODUCTION
WHAT IS RESORT - Resort is a place to spent holiday for relaxation and recreation so that, one can give themselves a leisure time. Hidden Sanctuary Hotel and Resort defines resort as place that is frequented for holidays or recreation or for a particular purpose. One can go and swim in resort, can have lunch, can go just to pass time and plan an overnight stay. Artist can complete their portrait, novelist can finish novel, a poet can create his poem and tourist can have charming stay there. A resort can function as a conference centre, as a meeting centre, as a banquette, as a restaurant, as a health club and various other functions. A resort could be day serving and nightserving, and it provides the cuisine service. According to the new definition, Hidden Sanctuary Hotel and Resort is a full-service lodging facility that provides access to or offers a range of amenities and recreation facilities to emphasize a leisure experience. Resorts serve as the primary provider of the guests experience, often provide services for business and meetings, and are characteristically located in vacation-oriented settings. Tourism is travel for recreational, leisure, or business purposes. The World Tourism Organization defines tourists as people "traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes".[1]
Tourism has become a popular global leisure activity. After slowly recovering from the contraction resulting from the late-2000s recession, where tourism suffered a strong slowdown from the second half of 2008 through the end of