CUSTOMER SATISFACTION SURVEY
ON PAST FOOD RESTAURANT
(Chittagong)
Submitted to:
Mrs. Farah Israth
Lecturer
Department of Business Administration
Premier University, Chittagong
Submitted By:
Shubhangkar Barua
Id: 0613111530
Marketing Department
Premier University, Chittagong
DATE OF SUMISSION: 13.12.2011
Letter of transmittal
3rd Nov, 2011
Farah Israth
Lecturer
Department of Business Administration
Premier University, ctg.
Sub: Prayer for Term paper on Fast food restaurant.
Dear Madam,
In accordance to your advice I have made my analysis report on “Satisfaction Survey” on Fast food restaurant.
To serve the purpose, I have followed standard research methodology to extract the findings and also applied sophisticated data analysis techniques to get consistent and sound output, as per the direction of the course instructor. I have tried my best to highlight the finding through applied marketing concept and analysis.
I therefore, sincerely hope that, this survey report will fulfill the requirements suggested by you under the course Consumer Behavior. I shall appreciate if you please spend some of your valuable time for a discussion in connection to the interpretation of the survey report.
Sincerely Yours
------------------------------
Shubhangkar Barua
ACKNOLEDGEMENT
Firstly, I would like to give thanks to my instructor Mrs. Farah Israth who gave me the concept to make a survey report on “Satisfaction Survey” on fast food restaurant making the analysis the report; I got to know many new terms, related with the subject. She was always helpful towards us to meet my confusion related to this project.
I am also thankful to respondents as they have made their own perception with lots of information, which also helped us to make the report.
I am also thankful to “Google.Com” as I have