Report on Traing N Development
Training and Development in ICICI Bank
It is the largest private sector bank in India. It has a huge network of 2,528 branches and about 6,000 ATMs in India and a presence in 19 countries including India. It employs around 36,000 employees.
ICICI bank views and values human resource as a key source of competitive advantage. Consequently the development and management of human capital is an essential element of their strategy and an important management activity.
The rapidly changing business environment in banking sector and the constant challenges it poses to organizations and businesses make it imperative to continuously enhance and improve knowledge and skill sets across the organization. ICICI Bank believes that building a learning organization is critical for being competitive in products and services and meeting customer demands and achieving customer satisfaction.
The Bank has built strong capabilities in training and development to build competencies across various sectors. Training on products and operations is imparted through internet-based training modules. Special programmes on functional training and leadership development are conducted to build knowledge as well as management ability at a dedicated training facility.
ICICI Bank also learns from the best available training programmes and faculty, both international and domestic, to meet its training and development needs and build globally benchmarked skills and capabilities.
Its Human Resource base has following prominent features:
Human Resource (HR) practices high leveraging on technology.
HR Development is used as a critical activity for healthy culture building.
It has a fine tuned recruitment process that identifies among other things an individual’s degree of customer orientation.
Training and Development in ICICI Bank is referred to the team of employees in the Human Resource department who are responsible for such activities. Training and Development is headed by a senior-level
It is the largest private sector bank in India. It has a huge network of 2,528 branches and about 6,000 ATMs in India and a presence in 19 countries including India. It employs around 36,000 employees.
ICICI bank views and values human resource as a key source of competitive advantage. Consequently the development and management of human capital is an essential element of their strategy and an important management activity.
The rapidly changing business environment in banking sector and the constant challenges it poses to organizations and businesses make it imperative to continuously enhance and improve knowledge and skill sets across the organization. ICICI Bank believes that building a learning organization is critical for being competitive in products and services and meeting customer demands and achieving customer satisfaction.
The Bank has built strong capabilities in training and development to build competencies across various sectors. Training on products and operations is imparted through internet-based training modules. Special programmes on functional training and leadership development are conducted to build knowledge as well as management ability at a dedicated training facility.
ICICI Bank also learns from the best available training programmes and faculty, both international and domestic, to meet its training and development needs and build globally benchmarked skills and capabilities.
Its Human Resource base has following prominent features:
Human Resource (HR) practices high leveraging on technology.
HR Development is used as a critical activity for healthy culture building.
It has a fine tuned recruitment process that identifies among other things an individual’s degree of customer orientation.
Training and Development in ICICI Bank is referred to the team of employees in the Human Resource department who are responsible for such activities. Training and Development is headed by a senior-level