Relationship Between Job Satisfaction and Job Performance and Absenteeism
CHAPTER 1
INTRODUCTION
1.1 Conceptual Background This paper will discuss about job satisfaction and its relation with job performance and absenteeism. Job satisfaction has been defined as a pleasurable emotional state resulting from the appraisal of one’s job. Stephen P. Robbins based in his book (Organizational Behavior, 12th edition) described job satisfaction as a positive feeling about one’s job resulting from an evaluation of its characteristics. Job satisfaction is one of dependent variable of organizational behavior. It becomes one of primary dependent variable because it’s demonstrated relationship to performance factors, and the value preferences of many OB researchers. Some of the researchers already prove that job satisfaction has involved to other OB’s dependent variable. From the Stephen P. Robbins’s book, job satisfaction do effect to Job performance, OCB, Absenteeism, Turnover, and Workplace deviant. From all of the other factors that effected by job satisfaction, job performance will became the topic for this paper.
The Human Relations movement, of Elton Mayo and others believed that job satisfaction had beneficial effects, including increased job performance (Argyle, 1988). Although some researchers used to believe that the relationship between job satisfaction and job performance is a management myth, a review of 300 studies suggested that the correlation is pretty strong. This paper strives to see how the job satisfaction has correlation with job performance.
1.2 Research Object
1. Company Profile
The object of my research is engineering division in Saipem. Saipem is a contractor in the oil and gas industry. The organization, while providing many different kinds of services - including specialized services and maintenance, modification and operations - has been rationalized into three global business units: Onshore, Offshore, Drilling. It enjoys a superior competitive position for the provision of EPIC/EPC services to the oil industry both
INTRODUCTION
1.1 Conceptual Background This paper will discuss about job satisfaction and its relation with job performance and absenteeism. Job satisfaction has been defined as a pleasurable emotional state resulting from the appraisal of one’s job. Stephen P. Robbins based in his book (Organizational Behavior, 12th edition) described job satisfaction as a positive feeling about one’s job resulting from an evaluation of its characteristics. Job satisfaction is one of dependent variable of organizational behavior. It becomes one of primary dependent variable because it’s demonstrated relationship to performance factors, and the value preferences of many OB researchers. Some of the researchers already prove that job satisfaction has involved to other OB’s dependent variable. From the Stephen P. Robbins’s book, job satisfaction do effect to Job performance, OCB, Absenteeism, Turnover, and Workplace deviant. From all of the other factors that effected by job satisfaction, job performance will became the topic for this paper.
The Human Relations movement, of Elton Mayo and others believed that job satisfaction had beneficial effects, including increased job performance (Argyle, 1988). Although some researchers used to believe that the relationship between job satisfaction and job performance is a management myth, a review of 300 studies suggested that the correlation is pretty strong. This paper strives to see how the job satisfaction has correlation with job performance.
1.2 Research Object
1. Company Profile
The object of my research is engineering division in Saipem. Saipem is a contractor in the oil and gas industry. The organization, while providing many different kinds of services - including specialized services and maintenance, modification and operations - has been rationalized into three global business units: Onshore, Offshore, Drilling. It enjoys a superior competitive position for the provision of EPIC/EPC services to the oil industry both