Reflective Learning Journal KEN
Reflective Learning Journal for Industry Practicum
Student Details
Full Name: Kan Yin, Ken Student No: 13601156S
Employment Details
Company Name: The Hong Kong Jockey Club
General background of the company: The Hong Kong Jockey Club (HKJC) is a non-profit organization. The net-income of HKJC donates for charity work. For the operation, it provides horse racing, sporting and gambling entertainment in Hong Kong. There are two horse races at Sha Tin and Happy Valley racecourse which do not only present the house race but also catering service to the customers.
Position held: Part-time Staff (QSS)
Brief description of the work duties and responsibilities: As the result of the nature of the restaurant, the members who dining are the most valuable customers. Therefore, I am responsible to provide customerized catering service to them.
Signature: Date:
Marked and approved by:
Name of Practicum Coordinater:
Signature: Date:
Introduction
My name is Kan Yin. I am a student studying in the Bachelor of Arts (honors) in Hospitality Management in The Hong Kong Polytechnic University-SPEED. Students are required to be trained in hospitality industry in order to gain the working experience. I choose one of the biggest employers in Hong Kong - Hong Kong Jockey Club. The students could learn professional skills and knowledge related to the Catering and Hotel industries. Linkage between my job and study
The course I study is directly related to the work. There are some modules I study are related to my job such as Business communication in Chinese, Speaking in English for business, and Customer Relationship Management. It is useful and helpful for working.
For the Putonghua and English communication, it is the very important to communicate
Student Details
Full Name: Kan Yin, Ken Student No: 13601156S
Employment Details
Company Name: The Hong Kong Jockey Club
General background of the company: The Hong Kong Jockey Club (HKJC) is a non-profit organization. The net-income of HKJC donates for charity work. For the operation, it provides horse racing, sporting and gambling entertainment in Hong Kong. There are two horse races at Sha Tin and Happy Valley racecourse which do not only present the house race but also catering service to the customers.
Position held: Part-time Staff (QSS)
Brief description of the work duties and responsibilities: As the result of the nature of the restaurant, the members who dining are the most valuable customers. Therefore, I am responsible to provide customerized catering service to them.
Signature: Date:
Marked and approved by:
Name of Practicum Coordinater:
Signature: Date:
Introduction
My name is Kan Yin. I am a student studying in the Bachelor of Arts (honors) in Hospitality Management in The Hong Kong Polytechnic University-SPEED. Students are required to be trained in hospitality industry in order to gain the working experience. I choose one of the biggest employers in Hong Kong - Hong Kong Jockey Club. The students could learn professional skills and knowledge related to the Catering and Hotel industries. Linkage between my job and study
The course I study is directly related to the work. There are some modules I study are related to my job such as Business communication in Chinese, Speaking in English for business, and Customer Relationship Management. It is useful and helpful for working.
For the Putonghua and English communication, it is the very important to communicate