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Reflect an Improve on Professional Practice

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Reflect an Improve on Professional Practice
Reflect and Improve on Professional Practice

1. Why is it important that we observe agency guidelines when we are examining issues of professional development?

It is important to observe agency guidelines for a few reasons some of these are;

-To ensure performance processes are consistent with organisations principles

-To ensure there is a clear link between business plans and individual performance development

-To ensure that the performance management process is not a negative and daunting experience that causes and employee to feel useless after it.

-To ensure that the evaluation is in regards to job related factors only.

By following agency guidelines when examining issues of professional development we ensure that the employee is not overwhelmed by the findings of the review, if this happens it can lead to them feeling frustrated, intimidated and the may not be able to make the changes that are required. By following the guidelines it will ensure feedback it constructive, positive and empowering for the case worker.

Guidelines are a set of best practices for ensuring quality service,

2. Why is it important that case managers adhere to the legal parameters required of them within their organisation?

Laws are put in place to protect clients and staff, they set out issues of liability, regulates the relationship between clients and case manager, laws protect client information and how it’s handled and stored and laws promote equity and access in service provision. Legislation leads to the creation of policies and procedures which guide staff in how to conduct their service.

Legislation is fundamental to the work of a community service worker, you need to have a good knowledge of various legislations that will relate to your clients e.g. mental health act, privacy act, child protection act, ohs etc….

3. Identify one article of legislation or code of ethics relevant to case management practice and explain how this article

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