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Handling grievances

Table of contents

Handling grievances
Introduction Grievance procedures and the employment contract Setting out your grievance procedure The statutory grievance procedures Preparing for a grievance hearing Holding a grievance hearing Appeals against grievance decisions Helplines Related guides on businesslink.gov.uk Related web sites you might find useful

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Handling grievances

Subjects covered in this guide

Introduction
Introduction Grievance procedures and the employment contract Setting out your grievance procedure The statutory grievance procedures Preparing for a grievance hearing Holding a grievance hearing Appeals against grievance decisions Helplines Related guides on businesslink.gov.uk Related web sites you might find useful Even in well-run businesses, it may sometimes be necessary to deal with employees' grievances. Therefore it's crucial that you have written grievance procedures. If problems do arise, these procedures should help you and your employee resolve them within the workplace. They should also ensure that you deal with employees' grievances fairly. Your rules and procedures should be set out in writing and follow the good-practice principles set out in the Acas code of practice on disciplinary and grievance procedures. Failure to meet either of these requirements may result in extra compensation for the employee if they succeed in a tribunal claim. This guide outlines what you need to put in your procedures and how to handle grievances issues in practice.

You can find this guide by navigating to: Home > Employing people > Disciplinary problems, disputes and grievances > Handling grievances

Grievance

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