Question Bank CLASS X
I.C.S.E.
2014-15
QUESTION BANK FOR COMMERCIAL STUDIES
STAKEHOLDERS IN COMMERCIAL ORGANISATION-1
1. Distinguish between Stakeholders and Shareholders.
2. Distinguish between Primary Stakeholders and Secondary Stakeholders.
3. State any two expectations of ‘Employers’ from a Business concern.
4. State any two expectations of ‘Employees’ from a Business concern.
5. State any two expectations of a ‘Creditor’ from a business enterprise.
6. Distinguish between Shareholders and Creditors.
7. Distinguish between Shareholders and Customers.
8. State any two expectations of an Associate (competitors) from a business enterprise.
9. What are the expectations of the Government from a business enterprise?
10. Explain the two expectations of ‘Suppliers’ from a business organisation.
11. Explain the expectations of external stakeholders.
12. Distinguish between Stakeholders and Consumers.
13. How are the needs of shareholders and consumers conflicting? Or explain the conflicting needs of the stakeholders of a company.
14. “With profits, social welfare should also be considered”. Enumerate this statement with reference to the expectations of general public.
15. What do you mean by stakeholders analysis?
MEANING AND TYPES OF COMMUNICATION-2
16. Define communication. Give its features.
17. Mention elements of communication.
18. What is the relevance of communication for a commercial organisation?
19. Explain the functions of communication.
20. Distinguish between Formal and Informal communication.
21. Explain the advantages and disadvantages of formal and informal communication.
22. Describe the merits and demerits of written communication.
23. Distinguish between Spoken and Written Communication.
24. Explain the main forms of Non-Verbal communication
25. Explain the principles of effective communication.
26. What is “Grapevine”?
27. Explain the following: (i) Downward Communication (ii) Upward Communication (iii) Horizontal or Lateral Communication
(iv)Diagonal Communication (v)
2014-15
QUESTION BANK FOR COMMERCIAL STUDIES
STAKEHOLDERS IN COMMERCIAL ORGANISATION-1
1. Distinguish between Stakeholders and Shareholders.
2. Distinguish between Primary Stakeholders and Secondary Stakeholders.
3. State any two expectations of ‘Employers’ from a Business concern.
4. State any two expectations of ‘Employees’ from a Business concern.
5. State any two expectations of a ‘Creditor’ from a business enterprise.
6. Distinguish between Shareholders and Creditors.
7. Distinguish between Shareholders and Customers.
8. State any two expectations of an Associate (competitors) from a business enterprise.
9. What are the expectations of the Government from a business enterprise?
10. Explain the two expectations of ‘Suppliers’ from a business organisation.
11. Explain the expectations of external stakeholders.
12. Distinguish between Stakeholders and Consumers.
13. How are the needs of shareholders and consumers conflicting? Or explain the conflicting needs of the stakeholders of a company.
14. “With profits, social welfare should also be considered”. Enumerate this statement with reference to the expectations of general public.
15. What do you mean by stakeholders analysis?
MEANING AND TYPES OF COMMUNICATION-2
16. Define communication. Give its features.
17. Mention elements of communication.
18. What is the relevance of communication for a commercial organisation?
19. Explain the functions of communication.
20. Distinguish between Formal and Informal communication.
21. Explain the advantages and disadvantages of formal and informal communication.
22. Describe the merits and demerits of written communication.
23. Distinguish between Spoken and Written Communication.
24. Explain the main forms of Non-Verbal communication
25. Explain the principles of effective communication.
26. What is “Grapevine”?
27. Explain the following: (i) Downward Communication (ii) Upward Communication (iii) Horizontal or Lateral Communication
(iv)Diagonal Communication (v)