Quality Metrics - It Project Management
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Project Quality Metrics Template
This Project Quality Metrics Template is free for you to copy and use on your project and within your organization. We hope that you find this template useful and welcome your comments. Public distribution of this document is only permitted from the Project Management Docs official website at: www.ProjectManagementDocs.com Quality Metrics
Company Name
Street Address
City, State Zip Code
Date
Table of Contents
Introduction 2
Metrics 2
Metrics Measurement and Data Collection 4
Quality Management Review 4
Introduction
Quality metrics are a key component of an effective quality management plan and are the measurements used in ensuring customers receive acceptable products or deliverables. Quality metrics are used to directly translate customer needs into acceptable performance measures in both products and processes. Project managers must be able to assess the progress, efficiency, and performance of their projects and metrics are the means which allow project managers to do this. However, it is important to note that metrics must be established in an effort to directly improve the product or processes involved in the project. They must be attributable to an established goal, threshold, or customer requirement or else they provide no value.
ABC Corporation has approved the Beta Tool project which requires the design, building, testing of the Beta Tool to be used with Argo Tooling Company’s proprietary fastening device CamBolt. In accordance with the Beta Tool Quality Management Plan, ABC Corp. will use various metrics in order to ensure efficient processes are established and that the product meets the customer requirements for delivery. All metrics have been reviewed and approved by internal executive leadership and project sponsor as well as the customer, Argo Tooling Co.
Metrics
This section should list the metrics chosen for this project and a
Project Quality Metrics Template
This Project Quality Metrics Template is free for you to copy and use on your project and within your organization. We hope that you find this template useful and welcome your comments. Public distribution of this document is only permitted from the Project Management Docs official website at: www.ProjectManagementDocs.com Quality Metrics
Company Name
Street Address
City, State Zip Code
Date
Table of Contents
Introduction 2
Metrics 2
Metrics Measurement and Data Collection 4
Quality Management Review 4
Introduction
Quality metrics are a key component of an effective quality management plan and are the measurements used in ensuring customers receive acceptable products or deliverables. Quality metrics are used to directly translate customer needs into acceptable performance measures in both products and processes. Project managers must be able to assess the progress, efficiency, and performance of their projects and metrics are the means which allow project managers to do this. However, it is important to note that metrics must be established in an effort to directly improve the product or processes involved in the project. They must be attributable to an established goal, threshold, or customer requirement or else they provide no value.
ABC Corporation has approved the Beta Tool project which requires the design, building, testing of the Beta Tool to be used with Argo Tooling Company’s proprietary fastening device CamBolt. In accordance with the Beta Tool Quality Management Plan, ABC Corp. will use various metrics in order to ensure efficient processes are established and that the product meets the customer requirements for delivery. All metrics have been reviewed and approved by internal executive leadership and project sponsor as well as the customer, Argo Tooling Co.
Metrics
This section should list the metrics chosen for this project and a