Quality Improvement Research Paper
10. QUALITY(ASSURANCE/IMPROVEMENT DOCUMENTATION).
Introduction
QA is defined as a program that guarantees quality patient care by tracking outcomes through scheduled reviews
Guidelines are developed for all the processes and when formally adopted becomes the QA program
PERSONNEL LIFE
Tool to monitor and evaluate all processes
Must be measurable, well defined, specific, objective and clearly related to an important aspect of care
Indicators can measure quality, adequacy, accuracy, timeliness, effectiveness, customer satisfaction etc.
SOCIAL LIFE
If levels of care is unacceptable – corrective plan is established
Monitor and evaluate continuously to ensure quality improvement.
To change outcome we must look at process
Follow
Introduction
QA is defined as a program that guarantees quality patient care by tracking outcomes through scheduled reviews
Guidelines are developed for all the processes and when formally adopted becomes the QA program
PERSONNEL LIFE
Tool to monitor and evaluate all processes
Must be measurable, well defined, specific, objective and clearly related to an important aspect of care
Indicators can measure quality, adequacy, accuracy, timeliness, effectiveness, customer satisfaction etc.
SOCIAL LIFE
If levels of care is unacceptable – corrective plan is established
Monitor and evaluate continuously to ensure quality improvement.
To change outcome we must look at process
Follow