Preview

Quality Circle

Satisfactory Essays
Open Document
Open Document
1133 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Quality Circle
Quality Circles

Quality Circles (QC) or Quality Control Circles (QCC) : History * Pioneered by Japanese. * Japanese nomenclature: Quality Control Circles (QCC), generally now known as Quality Circles (QC) or some call it as Small Group Activity (SGA). * 1962: First QC Circle was registered with QC Circle Head Quarters in Japan. * 1974: Lockheed Company, USA started Quality Circle movement. * 1977: International Association of Quality Circles (IACC) was formed in USA. * 1980: BHEL, Hyderabad first in India to start Quality Circles. * 1982: Quality Circle Forum of India (QCFI) was founded.
For more details on history of quality circles, refer: http://quality-circles-history.blogspot.com/
Formal and Informal Groups
Formal Groups * Family. * Organization. * Departments.
Informal Groups * Employees meet near water cooler and gossip. * Five salesmen from marketing department meet once a month for lunch to discuss mutual concerns and to seek relief from tedious aspects of their job. * Four computer programmers form a jogging club that meets three days per week at lunch time to run two miles. * All employees of a section meet and discuss how to improve and beautify office layouts. * Seven workers of a production shop floor meet once a week to solve their technical problems. * Maintenance department staff meet regularly to maintain machines in a better way.
What is Quality Circle (QC)?
Quality Circles are (informal) groups of employees who voluntarily meet together on a regular basis to identify, define, analyze and solve work related problems.
Usually the members of a particular team (quality circle) should be from the same work area or who do similar work so that the problems they select will be familiar to all of them. In addition, interdepartmental or cross functional quality circles may also be formed.
An ideal size of quality circle is seven to eight members. But the number of members in a

You May Also Find These Documents Helpful

  • Good Essays

    But how are self managed teams really different from that of quality circles? “Self managed teams differ from other employee participation methods like quality circles in the respect that unlike quality circles where the employees voluntary come together to suggest or…

    • 530 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    * A few of the workers got together to discuss the issues that was the problems and group them together. They…

    • 533 Words
    • 3 Pages
    Powerful Essays
  • Good Essays

    HRM 531 Week 5 Assignment

    • 594 Words
    • 3 Pages

    Quality, for the purpose of my position, is defined by rclinical outcomes, safety, and service. Quality improvement (QI) as noted by (Shortell & Kaluzny, 2012) is a continuous examination with extensive data collection regarding process outcomes. Measurement includes both the collection of the process of work carried out in the organization as well as the outcome of the work performed.…

    • 594 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    3. Met with all ten employees, during a group meeting, on March 4, 2015, in main conference room to incorporate group consensus in developing a standard operating procedure during period of restoration to productivity…

    • 1663 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    The purpose of this paper is to develop a usable plan to build teams and alleviate conflict that has arisen between to employees of Riordan Manufacturing. A number of possible solution types are presented and the most appropriate ones, for each set of circumstances, are chosen. The purpose of this exercise is to allow the study of particular situations in the classroom setting rather than attempting to learn from them is a business setting.…

    • 1390 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Goal/QPC (n.d.) The Goal/QPC TQM Wheel and the Ten-Element Model. Retrieved January 1, 2006 from http://www.goalqpc.com/tqmwheel.htm#…

    • 2057 Words
    • 9 Pages
    Better Essays
  • Good Essays

    Workplace Observation

    • 1060 Words
    • 5 Pages

    In America when people are communicating personal space and other non verbal communication skills are important to remember to make the communication successful. The main purpose of this paper is to observe individual verbal and nonverbal behaviors in a typical business office. The first objective is to analyze the ways the individuals used space to communicate. The third objective is to determine what the individuals’ appearances reveal about the formality or context of the situation. The fourth objective is to establish if the verbal and nonverbal communication is congruent. The fifth objective is to examine how other nonverbal behaviors affect the perceptions…

    • 1060 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Dr. Ishikawa led the use and concept of Quality Circles and the intended use of a quality circle which…

    • 838 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Quality can mean different things depending on the industry being discussed.” Quality can be defined as a dynamic state associated with products, services, people, processes, and environment that meets or exceeds expectations and helps produce superior value”(Goetsch&Davis,2010).…

    • 628 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Unit 3

    • 924 Words
    • 5 Pages

    A quality circle is a group of employees that meets regularly for the purpose of identifying, recommending, and making workplace improvements.…

    • 924 Words
    • 5 Pages
    Good Essays
  • Good Essays

    meeting etiquette

    • 764 Words
    • 4 Pages

    Meetings are an important part of corporates where employees sit together on a common platform, exchange their views and opinions and reach to a solution benefitting the organization and mutually acceptable to all.…

    • 764 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Quality Guru

    • 1731 Words
    • 7 Pages

    In May 1998, Taguchi was made an honorary member of the American Society for Quality (ASQ), one of many awards and commendations bestowed on him. In support of his nomination it was said that his leadership in the quality control field was unsurpassed, and his influence would be felt for a long time in engineering, quality fields and industry sectors, throughout the world.…

    • 1731 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Business Level 2

    • 355 Words
    • 2 Pages

    Colleagues depend on one another in order to receive inputs and provide outputs, the work standard for employees needs to be consistently good to enable the business to function efficiently.…

    • 355 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    The Reservation Nightmare

    • 1715 Words
    • 8 Pages

    Quality Circles is a people – building philosophy, providing self-motivation and happiness in improving environment…

    • 1715 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Business Admin-Unit 209

    • 510 Words
    • 2 Pages

    Another purpose is to resolve problems that any staff members may be experiencing in their own offices, or any general problems, e.g. with technology, staffing matters, outcome of courses-programmes-projects. Meetings are a good place to start to resolve problems by putting solutions into place or start to think of solutions on how to fix problems.…

    • 510 Words
    • 2 Pages
    Good Essays