Preview

Quality assurance system for ensuring excellent member services

Better Essays
Open Document
Open Document
1868 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Quality assurance system for ensuring excellent member services
Quality assurance system for ensuring excellent member services

As our club as known as an old-fashioned club, provide poor services and management, unable to meet customers’ needs and wants, unclear future directions that is the main reasons of resignation, it is necessary to set up a quality assurance system which can help our club to meet the challenges.

Standard Operating Procedures
A well-written SOP can be used to satisfy compliance requirements. SOPs are recommended for all procedures that pose a potential risk to the health and safety of personnel.
Standard Operating Procedures (SOPs) lets you operationalize documents such as plans, regulation, compliance, and policies. SOPs distil requirements contained in these documents into a format that can be used by staff members in their work environment.
Firstly, for the tools and equipment, as the tools and equipment can quickly become disorganized due to many tools being used at one time, it is important to implement a standard operating procedure for them. There are three conditions under tools and equipment procedure.
The first one is inventory. In order to ensure tools and equipment are not being lost or misplaced, there should be a tool rooms. Tool rooms benefit greatly from regular inventories of tools and equipment. Specifically, it is important to check that all tools are accounted for and all tools are stored in their appropriate locations.
The second one is documentation. All staff, including tool room attendants, mechanics and other personal, should sign out all tools and equipment before their use. Tools should be put back in the appropriate location when they use. Personal should then record this information accordingly on the sign-out sheet.
The last one is tool requisition. When new tools or equipment are required, personnel should fill out a requisition order, which should include an item number, a description that all the detail of the tool.
Implementing procedure of tools and equipment, we

You May Also Find These Documents Helpful

  • Satisfactory Essays

    unit 206

    • 498 Words
    • 2 Pages

    2.2 Outline what is meant by 'agreed ways of working'; By following the companies policies and procedures based on safety guidelines.…

    • 498 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Nt1310 Unit 12

    • 348 Words
    • 2 Pages

    Equipment spaces and rooms: check that dimensions, structure, heating, ventilating and cooling arrangements and other provisions in equipment spaces and rooms are suitable for installation, operation and maintenance of proposed equipment. Not any discrepancies on the shop and…

    • 348 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Equipment within the office needs to be used following any guidelines from the manufacturer/organisation to eliminate any risks of somebody harming themselves and to keep any equipment in good condition.…

    • 484 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    The purpose of following instructions when using equipment is, to maximise the best use of equipment and to prevent any errors or loss and also so that you don’t damage/break the machine by doing something incorrectly. Also so that you’re able to use it as each piece of equipment works differently. The purpose of following organisational instructions when using the equipment is to follow health and safety rules and to keep equipment in a safe manner. Also following instructions when using equipment can maximise my work time. Health and safety procedures when using equipment is any electrical items to be kept away from liquids and ensure there kept in the correct place away from damp. The purpose of following health and safety procedures when using equipment is to guarantee the safe operation of all equipment which may or may not be a hazard. The purpose of keeping equipment clean and hygienic is to stop the spreading of germs and infections around the office.…

    • 508 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Maintaining correct use of any equipment at work can lengthens the equipments life span, storing the equipment correctly is also important as this can prevent any future faults. Maintaining the machines also helps use less resources in general, and less company expenditure on replacing equipment parts or replacing the machine all together.…

    • 258 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Unit 221

    • 681 Words
    • 3 Pages

    | A fax machine is used to send documents instantly to another fax machine through a standard telephone line.…

    • 681 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    Qcf 643

    • 1083 Words
    • 5 Pages

    | Describe the organisational security procedures for tools, equipment and personal belongings in relation to site, workplace, company and operative.…

    • 1083 Words
    • 5 Pages
    Better Essays
  • Good Essays

    M4 Sop

    • 501 Words
    • 3 Pages

    6. SPECIFIC INSTRUCTIONS: Any additional information needed to clarify procedures in the SOP, if necessary.…

    • 501 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Policies and procedures or "agreed ways of working" set out how we your employer require you to work. They incorporate various pieces of legislation as well as best practice. They are there to benefit and protect you, the individuals you support and us your employer. They enable you to provide a good quality service working within the legal framework and most importantly aim to keep you and the individuals you support, safe from danger or harm.…

    • 296 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    1.3 Comply with statutory requirements, safety notices and warning notices displayed within the workplace and/or on equipment.…

    • 1212 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Describe the organisational security procedures for tools, equipment and personal belongings in relation to site, workplace, company and operative.…

    • 807 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Printing and Photocopier

    • 2280 Words
    • 6 Pages

    When a photocopier in our department experiences a fault such as a paper jam it is myself and Claire that are responsible for fixing it. However if the photocopier still isn’t working after we have followed the instruction to fix it, we are responsible to call Sharples, the suppliers, and ask for them to send out an engineer to fix the problem. We would also place a sign on the photocopier to inform the other staff members that the machine is out of order and that an engineer has been called out.…

    • 2280 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Q - State why and when health and safety control equipment, identified by the principles of protection, should be used relating to types, purpose and limitations of each type, the work situation, occupational use and the general work environment, in relation to:…

    • 260 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Policies and procedures: These standards require covered entity to have policies and procedures in place to comply with the security rule. It requires covered entity to maintain until six years after the date of creation the written security policies and procedure document. A covered entity must review and update its policies and procedures if there is any change in environment or organization.…

    • 1261 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    2.2 The purpose of following your company’s organisational instructions when using office equipment is so that you have the knowledge on what to do if anything goes wrong, also by showing…

    • 1375 Words
    • 4 Pages
    Satisfactory Essays