Project Management and High Volume-low Variety
1. Service design generally differs from product design in which of the following ways?
A. Service design tends to focus on tangible factors.
B. There is less latitude in detecting and correcting errors prior to delivery.
C. There is a lesser requirement to be aware of competitors' offerings.
D. There is less visibility to customers.
E. There is no difference.
2. The process of dismantling and inspecting a competitor's new or revised product for the purpose of gleaning design ideas is called:
A. design by imitation
B. product analysis
C. reverse engineering
D. benchmarking
E. disassembly
3. Which of the following statements is NOT true of deductions from the product-process matrix:
A. For a high volume-low variety system, it is better to have a dedicated process technology
B. For a high volume-low variety system, it is better to have a standardised product design
C. A high volume-low variety system, it is better suited by an intermittent
D. benchmarking
E. disassembly
4. The substitution of machinery that has sensing and control devices for human labor is best described by the term:
A. automation
B. feedback control
C. computer-aided manufacturing
D. computer-integrated manufacturing
E. flexible manufacturing system
5. The type of processing system which is used for highly standardized products is:
A. continuous
B. intermittent
C. project
D. batch
E. unit
6. The process of assigning tasks to workstations in such a way that the workstations have approximately equal time requirements is called:
A. fair employment practices
B. idle time analysis
C. line balancing
D. cycle time optimization
E. none of the above
7. Cellular layout is a term associated with:
A. wireless telecommunication
B. part families
C. functional (or process) layouts
D. assembly lines
E. job shops
8. A firm pursuing a strategy based on customization and variety will tend to structure and manage its supply chain to accommodate more _____________ than
A. Service design tends to focus on tangible factors.
B. There is less latitude in detecting and correcting errors prior to delivery.
C. There is a lesser requirement to be aware of competitors' offerings.
D. There is less visibility to customers.
E. There is no difference.
2. The process of dismantling and inspecting a competitor's new or revised product for the purpose of gleaning design ideas is called:
A. design by imitation
B. product analysis
C. reverse engineering
D. benchmarking
E. disassembly
3. Which of the following statements is NOT true of deductions from the product-process matrix:
A. For a high volume-low variety system, it is better to have a dedicated process technology
B. For a high volume-low variety system, it is better to have a standardised product design
C. A high volume-low variety system, it is better suited by an intermittent
D. benchmarking
E. disassembly
4. The substitution of machinery that has sensing and control devices for human labor is best described by the term:
A. automation
B. feedback control
C. computer-aided manufacturing
D. computer-integrated manufacturing
E. flexible manufacturing system
5. The type of processing system which is used for highly standardized products is:
A. continuous
B. intermittent
C. project
D. batch
E. unit
6. The process of assigning tasks to workstations in such a way that the workstations have approximately equal time requirements is called:
A. fair employment practices
B. idle time analysis
C. line balancing
D. cycle time optimization
E. none of the above
7. Cellular layout is a term associated with:
A. wireless telecommunication
B. part families
C. functional (or process) layouts
D. assembly lines
E. job shops
8. A firm pursuing a strategy based on customization and variety will tend to structure and manage its supply chain to accommodate more _____________ than