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Table of Contents
Background information …………………………………………… 3
Problem Statement …………………………………………… 3
Objectives …………………………………………….... 4
Justification …………………………………………… 4
Scope …………………………………………… 5
Risks and Mitigation ……………………………………………… 5
Budget ……………………………………………… 5
Expected Duration …………………………………………… 6
References ……………………………………………… 6

Project Name: Online Railway Reservations
Background Information
The railway corporation has its headquarters at the county’s capital and has a number of branches in strategic cities all over the country. For this reason, the main centre accountable for matters pertaining travelling by train are at the capital centre and the various town centers with train stations.
The staff members are limited in number since there is the operations manager and the receptionist who issues receipts at every station.
The services offered include;
Booking
Issue of receipts after payment
Customer service
Keeping tabs on the goods brought in and the ones destined for transportation
Waiting bays that allow guests/passenger to rest as they wait for train that are yet to arrive.
Presence of cafeteria offers for diet meals.
Presence of concourses at given train stations that offer for connection of routes.
In terms of size, the smallest stations are the ones mostly located in the outskirts of major towns referred to as “stops” or “halts”.
Problem Statement
The railroad is a major contributor to the strength of a country’s economy. Railroad provides daily mass-transportation. In order to maintain a growth rate, extensive investments in infrastructure, including large-scale construction of railroad is to occur so as to provide increased access by citizens and visitors.
Countries have previously made unsuccessful attempt at a full-service reservation system, but the lack of good telecommunications technology provided to be a major stumbling block.
Although countries currently have reservation systems, it lacks one

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