Problem Solving Process
My problem that I have is working for an unfair boss. He tends to treat everyone different, when it’s time for a raise it's not based on that persons work or good job ethics it’s base it on whether he likes them or not. When I'm at work I see many people getting their way with certain things, but if it was me or someone else it would be a whole different story towards us. I see cell phones being used, people not clocking out for their breaks which are things that people should be getting terminated for doing. The process I use to distinguish between problems and issues is coming up with a solution to them both for example forgetting lunch is an issue, but losing my Job is a problem. The way I can tell which is the problem is because a problem impacts people it’s not something you can just get rid of the problem in my situation is threats to be terminated if I get out of line and do something the other co-workers been doing and not getting in trouble for it. The way I can tell which is the issue is actually coming up with a solution for it, by doing that I will just let things flow out and see what the outcome would come out to be. Expressing the problem would be tricky task, but I wouldn't want to feel as if I'm on the edge of losing my job so the way I would express my problem is digging really deep to find the real problem, which is feeling as if I am no longer needed at my job. Expressing the issue wouldn't be that hard because to me an issue isn't as big as a problem. Issues can easily have solutions just have to depend on the situation such as mine. The issue is that I'm being treated unfairly is not a problem because I can work around it. The difference on how I express the problem and the issue is how I come up for different solutions for them such as the problem which is threats of losing my job. The solution I would come up for the problem is actually sitting down with my boss and seeing where I stand in that workplace. The issue on the other hand, the