INTRODUCTIONThis is a case study concerning a patient presenting with low abdominal pain, frequent micturation and dysuria. I will discuss the consultation and show how I used the problem solving consultation style detailed by Alison Crumbie. This involves listening to the patients' initial complaint and developing hypothetical diagnosis. Focused questioning and clinical examination and investigations will then be used to eliminate some of the initial hypotheses. The patients' perspective of their problem will be addressed and the synthesis of gathered information will enable the practitioner to arrive at a differential diagnosis and to agree on a treatment plan with the patient so that they can manage their problem.…
The Army Problem Solving Process has become the rule of thumb for problem solving and is a methodological approach for making decisions. Followed correctly, it leads to the “best” decisions given the degree of uncertainty and complexity of a situation. The Army Problem Solving Process is a tool that provides a standard, systematic method to define and analyze a problem, gather information, develop criteria, generate and analyze possible solutions, choose the best solution and implement an action plan that solves the problem.1…
There were many ways we could have done things to make the adjustment more comfortable for all involved. Our problem was money management and being able to afford a somewhat reasonable way of living that was not the polar opposite of what we were used to living.…
Workplace bullying is behavior that is threatening, humiliating, or intimidating, it also involves work interference, or sabotage, which prevents work from getting done, and it can also include verbal abuse (WBI, 2014). With such far-reaching implications, workplace bullying can affect everything from morale and effective communication, to competency and efficiency, it can even extend to safety and health concerns in extreme cases. This paper will provide a review of the 2011 article entitled Workplace Bullying: Costly and Preventable describing the impact of workplace bullying on both the victims and the organization coupled with my personal experiences of workplace bullying and concluding with the recommendation of two techniques from the Wiedmer article that can be implemented in workplace bullying.…
Congratulations on choosing the ILM Level 3 Award, Certificate or Diploma in First Line Management. This Study Guide is designed to introduce you to the qualification and help you to complete your programme successfully.…
“Workplace bullying refers to repeated, unreasonable actions of individuals (or a group) directed towards an employee (or a group of employees), which are intended to intimidate, degrade, humiliate, or undermine; or which create a risk to the health or safety of the employee(s)” – Safety & Health Assessment & Research for Prevention (SHRP). This paper explores the issues of the workplace bullying. Bullying involves abuse or misuse of power and the individual experiences repeated attacks.…
This paper discusses the effectiveness, challenges, and application of the 9-Step Problem Solving Model with respect to the scenario involving USAuto and AutoMex. The effectiveness of USAuto's attempt demonstrates the importance of correctly following each step of the model to obtain maximum success. Effectively applying the 9-step model shows faults that USAuto made during their initial problem-solving attempt. We also discuss challenges that USAuto dealt with during their negotiation with AutoMex, and what things to avoid in overcoming those challenges. Lastly we cover the application of the 9-step model in real-world situations, and compare it with events team members experience at work.…
Every day individuals are faced with many different problems for example deciding what to wear, finding a suitable place to park your car or even completing an assignment. Whatever the problem is, ‘problem solving is defined as any goal-directed sequence of cognitive operations’, as suggested by Anderson (1980, p.257).…
Company X considers workplace bullying unacceptable and will not tolerate it under any circumstances. Workplace bullying is behavior that harms, intimidates, offends, degrades or humiliates an employee, possibly in front of other employees, clients, or customers. Workplace bullying may cause the loss of trained and talented employees, reduce productivity and morale and create legal risks. Company X believes all employees should be able to work in an environment free of bullying. Managers and supervisors must ensure employees are not bullied. Company X has grievance and investigation procedures to deal with workplace bullying. Any reports of workplace bullying will be treated seriously and investigated promptly, confidentially and impartially. Company X encourages all employees to report workplace bullying. Managers and supervisors must ensure employees who make complaints, or witnesses, are not victimized. Disciplinary action will be taken against anyone who bullies a co-employee. Discipline may involve a warning, transfer, counseling, demotion or dismissal, depending on the circumstances. The contact person for bullying at this workplace is: Name: ____________________________________________________________…
Should you decide to escalate the behavior and the documentation log - have a pre-planned plan to escape for yourself, just in case.…
Workplace bullying is social, psychological, verbal or physical abuse by employers or co-workers. Unfortunately, bullying does not only happen in the playground, but also in many workplaces. Many times, the workplace can feel a lot like high school: gossip, passive-aggressive behavior, and cliques. Bullies definitely exist in the work environment, though they are not easy to spot like the ones in grade school. Bullies in the work environment do not go around stealing lunch money and hitting kids. But their torment can be just as damaging. Whether the bully is constantly criticizing you, stealing work credit, spreading rumors, assigning impossible work schedules, or “forgetting” to invite you for lunch or meetings, his/her goal is always the…
Bullying is a repeated mistreatment of a person as a way to control the victim (Namie, 2000, p. 3). Bullying can happen to anyone who works with the same group of people every day. The results of bullying also differ, many may have physical, emotional, and economical problems (Namie, 2000, p. 55-57). Several people may leave the work place, others may fight back, and others may take the bullying every day. Lastly this paper will discuss the best ways to be successful in ending bullying without leaving the job.…
Thinking is the activity in the brain that gives us the ability to work, play, and communicate. Without the ability to think, we would be unable to accomplish what we want, or realize meaning in what we do. The process of sensing is how we gain our information. Most of our thinking comes from our five senses of sight, smell, touch, and hearing, and taste. The sensory input we gain from our senses is what leads us to thought. Memory is the brains ability to retain information. What we do and do not do can have effects on how well our memory functions. B vitamins and glucose are essential for our brains to function properly, whereas alcohol, nicotine, and marijuana have negative effects on our memory and brain function. The medium is connection…
1. For starters the supervisor should follow company policy. Hopefully there is a written policy that states the punishment for the discriminatory act. Next the incident needs to be documented with the individual that is being accused brought in for questioning and possibly a witness who can collaborate the incident. Once the investigation is complete disciplinary action should take place. The manager should document all events taken place and hold a training session to make sure everyone knows this type of behavior is not tolerated.…
• Case study refers to the collection and presentation of detailed information about a particular participant or small group, frequently including the accounts of subjects themselves. A form of qualitative descriptive research, the case study looks intensely at an individual or small participant pool, drawing conclusions only about that participant or group and only in that specific context.…