problem encounter by the fast food chain or restaurants
CHAPTER 1
THE PROBLEM
Introduction
Problems are inevitable part of life. Each individual is facing many challenges or problems at different points of his/her life. These problems may help a person in different ways based on the perception of an individual or otherwise, may have negative impact on the person’s totality. According to Wikipedia, a problem is an obstacle, impediment, difficulty or challenge, or any situation that invites resolution; the resolution of which is recognized as a solution or contribution toward a known purpose or goal. In business and engineering, a problem is a difference between actual conditions and those that are required or desired. Often, the causes of a problem are not known, in which case root cause analysis is employed to find the causes and identify corrective actions. At present, there are many problems encountered in the field of business which involves money and improvement of the quality of life that have a great impact on economy and each individual.
A business is also known as an enterprise or firm. Business is any activity involved in the production and distribution of goods and services, aimed to meet the economic needs of consumers with an objective of eventually earning profit (Iñigo, 2012). This term is usually related to demand and supply. There are three basic forms of business ownership namely, sole proprietorship, partnership, and corporation. Business is also classified as agriculture and mining, financial business, manufacturers, information business, real estate, retailers and distributors, service business, transportation business and utilities (Wikipedia). Restaurants and fast food chains are included in service businesses.
A restaurant is an establishment which prepares and serves food and drinks or the so-called meals, which are generally eaten on premises, to customers in return for money. It originated from Ancient Rome where thermopolia, small-restaurant-bars, offered food and drinks to the costumer. A
THE PROBLEM
Introduction
Problems are inevitable part of life. Each individual is facing many challenges or problems at different points of his/her life. These problems may help a person in different ways based on the perception of an individual or otherwise, may have negative impact on the person’s totality. According to Wikipedia, a problem is an obstacle, impediment, difficulty or challenge, or any situation that invites resolution; the resolution of which is recognized as a solution or contribution toward a known purpose or goal. In business and engineering, a problem is a difference between actual conditions and those that are required or desired. Often, the causes of a problem are not known, in which case root cause analysis is employed to find the causes and identify corrective actions. At present, there are many problems encountered in the field of business which involves money and improvement of the quality of life that have a great impact on economy and each individual.
A business is also known as an enterprise or firm. Business is any activity involved in the production and distribution of goods and services, aimed to meet the economic needs of consumers with an objective of eventually earning profit (Iñigo, 2012). This term is usually related to demand and supply. There are three basic forms of business ownership namely, sole proprietorship, partnership, and corporation. Business is also classified as agriculture and mining, financial business, manufacturers, information business, real estate, retailers and distributors, service business, transportation business and utilities (Wikipedia). Restaurants and fast food chains are included in service businesses.
A restaurant is an establishment which prepares and serves food and drinks or the so-called meals, which are generally eaten on premises, to customers in return for money. It originated from Ancient Rome where thermopolia, small-restaurant-bars, offered food and drinks to the costumer. A
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