problem analysis
BEING
HUMAN
HUMAN-COMPUTER INTERACTION
IN THE YEAR 2020
BEING
HUMAN
HUMAN-COMPUTER INTERACTION
IN THE YEAR 2020
Edited by Richard Harper, Tom Rodden, Yvonne Rogers and Abigail Sellen
Being Human: Human-Computer Interaction in the year 2020
Editors: Richard Harper, Tom Rodden, Yvonne Rogers and Abigail Sellen
ISBN: 978-0-9554761-1-2
Publisher: Microsoft Research Ltd
7 J J Thomson Avenue, Cambridge, CB3 0FB, England
The information, findings and opinions contained in this document are those of the authors and do not necessarily reflect the views of Microsoft Research Ltd or Microsoft Corporation.
Microsoft Research Ltd and Microsoft Corporation do not guarantee the accuracy of any information presented herein.
Personal non-commercial use of this publication is permitted. For permission to re-print or republish any portion of this publication for commercial purposes, please contact as above.
© 2008 Microsoft Corporation. All rights reserved.
The question persists and indeed grows whether the computer will make it easier or harder for human beings to know who they really are, to identify their real problems, to respond more fully to beauty, to place adequate value on life, and to make their world safer than it now is.
Norman Cousins – The Poet and the Computer, 1966
Contents
About This Report 8
General Introduction 10
1 Our Changing World 12
1.1 Changing Computers 14
GUIs to Gestures 16 VDUs to Smart Fabrics 18 Handsets to the World in our Hands 19
Simple Robots to Autonomous Machines That Learn 20 Hard Disks to Digital Footprints 21
Shrink-Wrapped to Mash-Ups 23 Answer-Phones to Always-On 24
1.2 Changing Lives 25
Learning Differently 25 New Ways of Family Living 26 New Ways of Growing Older 28
1.3 Changing Societies 29
Summary 31
2 Transformations in Interaction 32
2.1 Human Values in the Face of Change 34
2.2 The End of Interface Stability 36
The shifting boundary between computers
HUMAN
HUMAN-COMPUTER INTERACTION
IN THE YEAR 2020
BEING
HUMAN
HUMAN-COMPUTER INTERACTION
IN THE YEAR 2020
Edited by Richard Harper, Tom Rodden, Yvonne Rogers and Abigail Sellen
Being Human: Human-Computer Interaction in the year 2020
Editors: Richard Harper, Tom Rodden, Yvonne Rogers and Abigail Sellen
ISBN: 978-0-9554761-1-2
Publisher: Microsoft Research Ltd
7 J J Thomson Avenue, Cambridge, CB3 0FB, England
The information, findings and opinions contained in this document are those of the authors and do not necessarily reflect the views of Microsoft Research Ltd or Microsoft Corporation.
Microsoft Research Ltd and Microsoft Corporation do not guarantee the accuracy of any information presented herein.
Personal non-commercial use of this publication is permitted. For permission to re-print or republish any portion of this publication for commercial purposes, please contact as above.
© 2008 Microsoft Corporation. All rights reserved.
The question persists and indeed grows whether the computer will make it easier or harder for human beings to know who they really are, to identify their real problems, to respond more fully to beauty, to place adequate value on life, and to make their world safer than it now is.
Norman Cousins – The Poet and the Computer, 1966
Contents
About This Report 8
General Introduction 10
1 Our Changing World 12
1.1 Changing Computers 14
GUIs to Gestures 16 VDUs to Smart Fabrics 18 Handsets to the World in our Hands 19
Simple Robots to Autonomous Machines That Learn 20 Hard Disks to Digital Footprints 21
Shrink-Wrapped to Mash-Ups 23 Answer-Phones to Always-On 24
1.2 Changing Lives 25
Learning Differently 25 New Ways of Family Living 26 New Ways of Growing Older 28
1.3 Changing Societies 29
Summary 31
2 Transformations in Interaction 32
2.1 Human Values in the Face of Change 34
2.2 The End of Interface Stability 36
The shifting boundary between computers
References: These papers describe the original research referred to in the Moore, R (2007) ‘Thanks for the memory’ in Interact: HCI Brown, B, Taylor, A, Izadi, S, Sellen, A and Kaye, J (2007) ‘Locating Family Values: A Field Trial of the Whereabouts M (2007) ‘Trafficking: design for the viral exchange of Springer Verlag. Taylor, A, Harper, R, Swan, L, Izadi, S, Sellen, A, and Perry, M (2007) ‘Homes that make us smart,’ in Personal and Sellen, A, Fogg, A, Hodges, S, Rother, C and Wood, K (2007) Ubiquitous Computing (special issue “At Home with IT: Harper, R, Randall, D, Smyth, N, Evans, C, Heledd, L and Moore, R (2008) ‘The past is a different place: They do things