Jaime Cofield
Kaplan University
AB230-01
Dr. Carolyn Stevenson
September 19, 2013
My customers are six television stations including international media, three celebrities, film executives, and several other donors to the cause. This will add up to about 140 people. I would also include the people that see this event on television. The people of New Orleans and the millions of supporters of the Haiti homeless effort will also be guest.
When dealing with issues that arise the day, the hour, the minute before the event the first thing to do is to stay calm. Remember things happen. However, being over prepared is better than being under prepared.
If an attendee is late consider the possibility of a miscommunication, or a delayed flight. I would have had the late attendee arriving a few hours earlier than this attendee was scheduled to arrive. This would have allowed a grace period of time for delays and/or communication complications. Also continuous communication through email and phone conversation would have minimized many issues that would have arisen. (Krugman, 2007)
The weather in New Orleans can be very hot and humid. The average temperature is 91°F and the humidity is 91% in July. (The Weather Channel, 2012) With proper preparation and research medical issues may have been minimal. Having water for the camera crew and the guests and cool relief areas for them to take refuge from the heat will also help prevent medical emergency. Having a medical tent with a medical staff that can handle this size of people can ensure safety and security for the attendees.
Transportation can become an issue. Research on the destination’s traffic and the history of issues of events that have had traffic delays or occurrences is the best way to avoid the delays and issues. I would ask for the arrival time to be 11am because this will allow time for delays, traffic issue and rules. According to the New Orleans Convention &