Practicum Report: Training in the BarCIE International Center
LA CONSOLACION UNIVERSITY PHILIPPINES
College of Hospitality Management Catmon, Malolos City, Bulacan
Practicum Part – 1 Report
BarCIE International Center
Catmon, Malolos City, Bulacan
Presented to:
Mr. Michael B. Carreon
Practicum Coordinator
In Partial Fulfilment of the Requirements for the Degree of
Bachelor of Science in Tourism Management (BSTM)
Presented by:
Chelsea Jane O. Ramos
BSTM 2
SY 2013-2014
TABLE OF CONTENTS
Acknowledgment...…………………………………………………………. ii
I. Introduction ………………………………………………………………… 6
II. Practicum Site ……………………………………………………………... 6
A. History .…………………………………………………………………. 8
B. Location Map ………………….……………………………………….10
C. Mission …………………………………………………………………11
D. Vision ………………………….………………………………………..11
E. Organizational Chart ………………………………………………….12
F. Department
1. Front Office .………………………………………………………. 13
1.1 Supervisor
1.2 Description
1.3 Role on Training
1.4 Policies and Procedures
2. Housekeeping …………….……………………………………… 18
2.1 Supervisor
2.2 Description
2.3 Role on Training
2.4 Policies and Procedures
G. Products and Services ……….…………………………………….. 23
III. Weekly Accomplishment Report .........................................................23
IV. Learning Insights
1. Front Office ……………….……………………………………… 27
2. Food & Beverage…………....…………………………………… 31
3. Housekeeping ……………………………………………………. 36
V. Documentation
1. Pictures ……………………………………………………..……..41
2. Daily Time Record …………………………………………..…… 46
3. Endorsement ………………………………………………….….. 49
4. Reply Slip ……………………………………………………….… 50
5. Evaluation ……………………………………………………….…51
5.1 Front Office
5.2 Food & Beverage
5.3 Housekeeping
6. Certification ……………….……………………………………….55
VI. Appendices …………………..…………………......……………………..56
VII. Resume [with picture].........……………………......…………………….57
ACKNOWLEDGMENT
I take this opportunity to express my profound gratitude and deep regards to the following people;
To God
College of Hospitality Management Catmon, Malolos City, Bulacan
Practicum Part – 1 Report
BarCIE International Center
Catmon, Malolos City, Bulacan
Presented to:
Mr. Michael B. Carreon
Practicum Coordinator
In Partial Fulfilment of the Requirements for the Degree of
Bachelor of Science in Tourism Management (BSTM)
Presented by:
Chelsea Jane O. Ramos
BSTM 2
SY 2013-2014
TABLE OF CONTENTS
Acknowledgment...…………………………………………………………. ii
I. Introduction ………………………………………………………………… 6
II. Practicum Site ……………………………………………………………... 6
A. History .…………………………………………………………………. 8
B. Location Map ………………….……………………………………….10
C. Mission …………………………………………………………………11
D. Vision ………………………….………………………………………..11
E. Organizational Chart ………………………………………………….12
F. Department
1. Front Office .………………………………………………………. 13
1.1 Supervisor
1.2 Description
1.3 Role on Training
1.4 Policies and Procedures
2. Housekeeping …………….……………………………………… 18
2.1 Supervisor
2.2 Description
2.3 Role on Training
2.4 Policies and Procedures
G. Products and Services ……….…………………………………….. 23
III. Weekly Accomplishment Report .........................................................23
IV. Learning Insights
1. Front Office ……………….……………………………………… 27
2. Food & Beverage…………....…………………………………… 31
3. Housekeeping ……………………………………………………. 36
V. Documentation
1. Pictures ……………………………………………………..……..41
2. Daily Time Record …………………………………………..…… 46
3. Endorsement ………………………………………………….….. 49
4. Reply Slip ……………………………………………………….… 50
5. Evaluation ……………………………………………………….…51
5.1 Front Office
5.2 Food & Beverage
5.3 Housekeeping
6. Certification ……………….……………………………………….55
VI. Appendices …………………..…………………......……………………..56
VII. Resume [with picture].........……………………......…………………….57
ACKNOWLEDGMENT
I take this opportunity to express my profound gratitude and deep regards to the following people;
To God