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Personal Narrative: My Interaction With Patients

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Personal Narrative: My Interaction With Patients
This past summer I spent my time working at a small local clinic where I learned how to interact with patients. Working at this clinic as a medical assistant and receptionist exposed me to different angles of health care. On days as a receptionist, I experienced the front end of patient care and the enormous amounts of paperwork that comes with every patient. On days as a medical assistant, I had the opportunity to use bilingual skills to communicate with Vietnamese speaking patients. One particular interaction stood out to me when an older woman came in to have her blood drawn. She spoke only Vietnamese so translating became required for her visit. During the visit, she expressed to me her fear of needles; I assured her I would be the one

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