Personal Conflict Style Analysis

My professional and personal conflict styles differ greatly. In my professional life I am willing to be confrontational, and perhaps look for confrontation time and again. However, my personal life is the exact opposite, I would certainly not seek out conflict and would more than likely avoid it at all cost. Interestingly I think there is more opportunity for conflict lately in my personal life than my professional. We just completed an addition on our home, which is a very trying and time consuming process. In my professional life I often find myself using and aggressive system (pg 36). Often, survival of the fittest is the general climate I feel when confronting others. Looking at the list from Interpersonal Conflict describing the aggressive …show more content…
My office currently is very short on staff. Typically we have six daytime employees and two additional second shift employees, the second shift overlaps first shift by two and a half hours. However, over the next seven months, four of our normal employees will be working overseas. This has created numerous conflicts, frequently around scheduling personnel and scheduling operations. The number of operations that need completed by our office will not change with the number of personnel available. What can change is the way in which we schedule the necessary operations. Prioritizing has become a major element of the daily work environment. The other offices, which are Operations and Maintenance play a major role in scheduling. These are the organizations who schedule my sections daily operations, and when they call for the full day’s schedule early, and prioritize the order of operations it makes my office operate with greater efficiently. In the past this has not been an issue since we had the necessary personnel available to maintain the schedule regardless of how other offices expected the operations to be completed. The conflict arises from Operations and Maintenance not adjusting their mode of operation to allow my office to better schedule our …show more content…
Accordingly, this meant I had to change the manner in which I was asking for assistance to resolve the dilemma. The other offices were unaware of our personnel shortages and how their scheduling methods were causing us additional work. As an office, we were unaware of the reasoning behind the schedules and who or what was ultimately responsible for generating them. My office finally had a meeting with supervisors from Operations and Maintenance to try and resolve the issues. During the meeting, we were able to illustrate what our complications were and how they could help accommodate us. They were able to illustrate to us how often times they are bound by other circumstances outside their control. They also suggested making schedule changes with personnel to maximize the hours we had the most people available. We were able to come to a compromise on when to schedule people that would allow for the most manning at peak operating hours. Outside those peak hours we are now given additional time to meet the demands asked of my office. This balancing act (pg 51) was a compromise which allows each section to meet their demands without creating additional work for others. The expectations of each office are now clearly understood with this solution. There is no longer retaliation against the other offices regarding what was once considered poor performance, and no negative emotions which could lead to a