Patient-Centered Care Analysis
Another definition suggested by the Picker Institute which operates in the United States, Canada, and Europe to ameliorate and improve the quality of healthcare by considering the patient experience through patient surveys and research. The Picker Institute Europe defines the patient-centered care approach in the following way:
• Informing and involving patients in treatment decision-making, eliciting and respecting their preferences.
• Responding quickly, effectively and safely to patients’ needs and wishes.
• Ensuring that patients are treated in a dignified and supportive manner.
• Delivering well-coordinated and integrated care.
This definition is based on the following elements outlined by Gerteis et al. (1993):
• Respect for patients’
• Informing and involving patients in treatment decision-making, eliciting and respecting their preferences.
• Responding quickly, effectively and safely to patients’ needs and wishes.
• Ensuring that patients are treated in a dignified and supportive manner.
• Delivering well-coordinated and integrated care.
This definition is based on the following elements outlined by Gerteis et al. (1993):
• Respect for patients’