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Case Study #2

Organizational Culture Can Help Reduce Burnout in Hospitals

Over 70 million people in this country visit a hospital each year, so it is crucial that hospital staff is mentally and physically able to carry out the duties. Recent studies conducted in this county concluded that hospital staff that are burnout because of lack sleep, stress, and hours worked have an important effect on quality care. Burnout is term used to define a person who is feeling over worked and exhausted which is usually caused by spikes in stress levels. The study also discovered that a lot of hospital staff including doctors were pushed to work long hours without time to rest and unwind.
Along with the long hours, hospital staff was pushed emotionally and physically which can increase the amount of errors hospital staff can give to their patients. The good news is hospitals across this country is taking notice; the top 25 hospitals in the United
States are using new techniques to help staff members deal with the effects of burnout.
By offering stress management education and open communications, staff members are now able to deal with work stress problems.

There are a few ways I would help to prevent my newly hired staff from feeling overwhelmed and stressed out from effects of the job. The first technique that I would use is the “open door policy” , allowing open communications among employer and employee which will allow staff to openly talk about their feelings towards being burnout. By setting real expectations and core values with newly hired members,

management is setting the base of what is going to be expected out of team members.
Along with these steps, I would follow these particular steps to ensure the newly hired nurses understand the hospitals organization culture


Provide and explain company core values with each new member



Provide on the job training classes to help staff members deal with stress and day to day life

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