Graduate School of Management
Case Analysis
ABC STEEL COMPANY
VIEWPOINT
TIME CONTEXT
Robert Cruz- Shop Manager
The time when Robert Cruz got promoted from Quality Control Supervisor to Shop Manager of ABS Steel Company.
I. PROBLEM STATEMENT
How to change poor working habits of the Supervisors, Leadmen and workers of ABC Steel Company?
II. STATEMENT OF THE OBJECTIVE
Identify actions to be taken in changing poor working habits of the Supervisors, Leadmen and workers of ABC Steel Company.
III. AREAS OF CONSIDERATION
SWOT Analysis
INTERNAL ENVIRONMENT
EXTERNAL ENVIRONMENT
STRENGTHS
OPPORTUNITIES
ABC Company was one of the country’s largest producers of fabricated steel products.
Producer of top quality steel
Hired Employees are skilled workers that maintain the quality of the products
Promotion is attainable
Worldwide market for steel
WEAKNESSES
THREATS
There was an ineffective system of production control.
Labor and material estimates had been inaccurate.
Shifts in manpower requirements were not anticipated.
ABC Steel Company was plagued by an ever-increasing production backlog.
There were no consistent “follow-up” policies.
Unrealistic targets and poor machine scheduling.
There was a shortage of skilled manpower.
There were serious “discipline” problems in the shop.
Fraternization is rampant in the company. Some of the workers were untouchable because they are barangay officials.
Workers were often tardy.
Possible bankruptcy within 5 months.
Previous management being too lax in with its workers.
Scarcity of skilled workers from external
IV. ASSUMPTIONS
No Budget Constraint; Robert Cruz has full authority to implement policies drawn up.
V. ALTERNATIVE COURSES OF ACTION (ACA)
ACA 1
Supervisors and leadmen will be given supervisory training and hire and train skilled workers
ACA 2
Conduct refresher regarding ABC Company’s policies, rules and regulation annually with strict and consistent implementation of existing