P3 Explain Factors That May Influence Communication and Interpersonal Interactions in Health and Social Care Environments
Task 3
P3 explain factors that may influence communication and interpersonal interactions in Health and Social Care Environments
Section 1
Barriers to communication
A barrier blocks and stops something from getting through. There are different types of communication barriers that stop communication from going well. Three types of communication barriers are shown below.
Communication is not received- They may not respond to the language needs or preferences. Not understanding sensory impairment or disability. For example, speaking to a deaf person, the sounds are not received. The background noise can stop you hearing, and you cannot receive full non-verbal communication if you cannot see a person’s face or body.
Communication is received but not understood-A person using slang, jargon or complex technological terminology can be heard, but however their message may not be understood due to the way they speak. It may be difficult to understand for some.
Understanding is distorted- There are many emotional and psychological factors that can act as barriers; this can result to distorted understanding of communication.
Section 2
Explain the communication barriers Kristen and other service users on the ward may face.
The setting that Kristen and other service users were in may be a barrier as it doesn’t allow them to be themselves or act how they want. They are in a controlled environment which stops them from doing anything that is inappropriate or will cause others to be in danger.
Noise can also be a barrier to Kristen and other service users in the ward as it will be very difficult to hear as it may block out what they need to hear. This will stop Kristen and other service users to communicate effectively as it is noisy and nothing can be heard. This is a bigger barrier for deaf people as they will not hear anything as they have hearing aids.
Seating may be a barrier for Kristen and other service users as they may not be sitting properly, for
P3 explain factors that may influence communication and interpersonal interactions in Health and Social Care Environments
Section 1
Barriers to communication
A barrier blocks and stops something from getting through. There are different types of communication barriers that stop communication from going well. Three types of communication barriers are shown below.
Communication is not received- They may not respond to the language needs or preferences. Not understanding sensory impairment or disability. For example, speaking to a deaf person, the sounds are not received. The background noise can stop you hearing, and you cannot receive full non-verbal communication if you cannot see a person’s face or body.
Communication is received but not understood-A person using slang, jargon or complex technological terminology can be heard, but however their message may not be understood due to the way they speak. It may be difficult to understand for some.
Understanding is distorted- There are many emotional and psychological factors that can act as barriers; this can result to distorted understanding of communication.
Section 2
Explain the communication barriers Kristen and other service users on the ward may face.
The setting that Kristen and other service users were in may be a barrier as it doesn’t allow them to be themselves or act how they want. They are in a controlled environment which stops them from doing anything that is inappropriate or will cause others to be in danger.
Noise can also be a barrier to Kristen and other service users in the ward as it will be very difficult to hear as it may block out what they need to hear. This will stop Kristen and other service users to communicate effectively as it is noisy and nothing can be heard. This is a bigger barrier for deaf people as they will not hear anything as they have hearing aids.
Seating may be a barrier for Kristen and other service users as they may not be sitting properly, for