We know that emotions lead to the development of attitudes, and our attitudes lay the groundwork for our behaviors. When one is emotionally satisfied with any given situation, their outlook and attitude about that given situation is predominantly positive. With a positive mindset, one tends to exhibit positive behaviors. We know the opposite to be true as well. Following the rational behavior model laid out in chapter 4 of the book, given any perceived environment, a person is going to present with…
Khalili, A. 2012. The Role of Emotional Intelligence in the Workplace: A literature Review. International…
This dimension of Eysenck’s trait theory is related to moodiness versus even-temperedness. Neuroticism refers to an individual’s tendency to become upset or emotional, while stability refers to the tendency to remain emotionally constant.…
Robbins, S. P., & Judge, T. A. (2007). Emotions and moods. In Organizational Behavior (pp. -). Upper Saddle River, NJ: Pearson. Prentice-Hall.…
“Emotional Intelligence plays an important role in helping the managers and employees to cope with this dynamic change in the business environment. Some researchers suggest that emotional intelligence can be learned and strengthened, while other claim it is an inborn characteristic. Employees need to enhance their emotional intelligence skills, apart from technical skills, which in turn will enhance their productivity on the job” (Ravichandran, Arasu, & Kumar, 2011, p. 157).…
Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. “Events at work have real emotional impact on participants. The consequences of emotional states in the workplace both behavioral and attitudinal have substantial significance for individuals, groups, and society”…
The way managers and supervisors treat their employees determine the rate of retention and turnover. They interact daily with people who have individual needs and expectations. They significantly influence the attitudes, performance, and satisfaction of employees within their department and other departments. The stress of trying to lead and satisfy so many people 's changing needs and expectations can be overwhelming, to say nothing of the demands from upper management. Being both firm and caring at the same time causes many to feel inadequate for the role. Forty percent of turnover is reportedly due to an inadequate relationship between the employee and their direct supervisor (Vroom (2006). Where trust is lacking, performance suffers. Enhancing ones emotional intelligence enables people to regulate their emotions and motivate themselves more effectively – allowing them to manage their own emotional turmoil effectively and demonstrate compassion and empathy for their employees, also provides them with the courage to push against the system to make necessary changes for their people. All employees want a supportive, caring manager who has their best interests at heart and in knowing this the employees are more likely to stay with the company for the long run.…
Seo, M., Barrett, L. F., Bartunek, J (2004). The role of affective experience in work…
Arvey, R. W., Renz, G. L., & Watson, T. W. (1998). Emotionality and job performance: Implications for personnel selection. In G. R. Ferris (Ed.), Research in personnel and human resources management. (Vol. 16, pp. 103-147). Stamford, CT: JAI Press.…
Emotional stability (often labeled by its converse, neuroticism): This dimension taps a person’s ability to withstand stress. People with positive emotional stability tend to be calm, self-confident, and secure. Those with high negative scores tend to be nervous, anxious, depressed, and insecure.…
Neuroticism is the tendency to experience unpleasant emotions easily, such as anger, anxiety, depression, and vulnerability. Neuroticism also refers to the degree of emotional stability and impulse control and is sometimes referred to by its low pole, "emotional stability". Individuals are high scorer in this trait tend when they experience emotional instability, anxiety, moodiness, irritability, and sadness. And they are low scorer when they are calm, relaxed, unemotional, hardy, secure, self-satisfied.…
Cognitive intelligence and emotional intelligence have both been widely examined in regard to their effects on individual workplace performance. The critical comparison of the two concepts will be the basis of this essay. Emotional intelligence is important in measuring success in more ways than one. Emotional intelligence has a great deal of importance on one’s work ethic and values. This paper will examine the importance of emotional intelligence in all aspects in life and the difference between traditional cognitive intelligence and emotional intelligence. Finally, the analysis of the use of emotional intelligence concepts in work life, home life, and personal life will be addressed.…
Emotional ‘intelligence’ is described as the ability to perceive, access and generate emotions to assist thought and to regulate them to promote emotional and structural growth (Mayer & Salovey, 1997:5). A managers ability to be able to influence a positive environment in the workplace allows for greater success. Positivity within the workplace then also allows for the development of strong relationships, co-operation and trust between team members & leaders in a workplace. This trusting relationship between manager and worker contributes to the successful implementation of changes within a workplace. George (2000 p 1040) identifies the link between positive moods and creativity which assists an organizations functioning by improving approaches to flexibly, overcoming problems & consider alternative scenarios. This along with decision making, is another vital part of maintaining a workplace, the management of emotions may be used in order to achieve beneficial outcomes. The ability for a manager to regulate positive emotions within a workplace results in advancements for the organsiation as well as the quick resolving of conflict and recovery. Being able to facilitate resolving…
2. Emotional Stability: - is the degree to which someone is not angry, depressed, anxious, emotional, insecure, or excitable.…
Being emotionally well-adjusted is critical and crucial to a person's healthy mental state. We encounter numerous obstacles in our day-to-day activities and consequently it is essential to know how to handle and manage life’s positive and negative challenges. Understanding how to control our emotions includes learning to deal with feelings of joy, happiness, anger, sadness, grief or fear, not withstanding the circumstance or situation. It is important to recognize that we need to give ourselves permission to acknowledge and express emotions in a way that results in a positive and productive outcome. Moreover, this is an imperative step in keeping our emotional health and mental well-being in a state of optimal balance and…