Organizational Behavior
Organisation and Behaviour by IKEA in Sweden and America
Transmitted to: IKEA
Prepared for: Mr. George S. Kencana (Lecturer) Mr. Nguyen Duc Trung (Tutor)
Unit 3: Organisations and Behaviour Banking Academy, Hanoi BTEC HND in Business (Finance)
Prepared by: Vu Hong Minh (Owen)
Registration No: A970629
Submitted: 21 January 2010
Contents Page
Cover Page...........................................................................................................................0
Title Page.............................................................................................................................1
Contents Page......................................................................................................................2
Executive Summary.............................................................................................................3
I. Introduction......................................................................................................................4
II. Main body.......................................................................................................................5
1. Organisational structure and culture................................................................................5
1.1 Different organisational structures favored in IKEA by Swedish and Americans........5
1.2 Different organisational cultures favored in IKEA by Swedish and Americans...........7
1.3 Relationship between an organisation’s structure and culture and the effects on business performance...........................................................................................................9
1.4 Factors influence individual behavior at work in IKEA stores....................................11
2. Different approaches to management and theories of organization.............................15
2.1 Management theories
Transmitted to: IKEA
Prepared for: Mr. George S. Kencana (Lecturer) Mr. Nguyen Duc Trung (Tutor)
Unit 3: Organisations and Behaviour Banking Academy, Hanoi BTEC HND in Business (Finance)
Prepared by: Vu Hong Minh (Owen)
Registration No: A970629
Submitted: 21 January 2010
Contents Page
Cover Page...........................................................................................................................0
Title Page.............................................................................................................................1
Contents Page......................................................................................................................2
Executive Summary.............................................................................................................3
I. Introduction......................................................................................................................4
II. Main body.......................................................................................................................5
1. Organisational structure and culture................................................................................5
1.1 Different organisational structures favored in IKEA by Swedish and Americans........5
1.2 Different organisational cultures favored in IKEA by Swedish and Americans...........7
1.3 Relationship between an organisation’s structure and culture and the effects on business performance...........................................................................................................9
1.4 Factors influence individual behavior at work in IKEA stores....................................11
2. Different approaches to management and theories of organization.............................15
2.1 Management theories
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