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Organizational Assessment: Patient Centered Approach

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Organizational Assessment: Patient Centered Approach
Organizational Assessment
An organizational assessment is an organized process for gaining valid information about the performance of an organization and the influences that affect performance. An organizational assessment delivers useful date on an organizations performance, is used to identify important features that aid or impeded an organizations attainment of results, and compares the organization with respect to their competitors.
Organizational Theories and Ethics
VCU Health System achieves a patient centered approach through collaboration and providing interdisciplinary and integrated care to ensure positive patient outcomes. Through system theory, VCU Health System “better serves their clients, understand applicable research, improve
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2).
Organizational ethics are the principals and standards by which organizations function and are established through acts of fairness, compassion, integrity, honor and responsibility. VCU Health System communicates its organizational ethics by training their employees on company standards, STAR Service Behaviors.
• Safety – I always put safety first and am committed to our vision of being America’s safest health system. I am alert, proactive, and a clear communicator.
• Teamwork – I work collaboratively with my fellow team members to provide a safe, caring, respectful, and comfortable experience for all.
• Accountability – I accept responsibility for my actions and behaviors and respectfully hold others accountable to VCU Health System standards.
• Relationship – I show respect to each individual and celebrate the diversity of our community. I remember that my purpose is to serve each individual in a caring

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