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Office Of Performance Improvement

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Office Of Performance Improvement
Q1. The most prevalent issue in the case above is the misrepresentation of the departmental performance information, which grossly affects the welfare of the residents of Copper Springs city. This misrepresentation of departmental performance data originating from the mayor’s office trickles down the entire system, effectively nurturing unethical conduct in the affected public offices.The installation of the performance management system, referred to as Office of Performance Improvement (OPI) originates the ethical and budgetary concerns of the entire office, as the lack of adequate resources in the police department causes a correlated spike in police response time. This prompts the mayor to instruct the Director of OPI to skew the data in …show more content…
Q3. The Mayor: - His decision to allow OPI to operate despite the fact that there might not be enough funds to keep it afloat in the next year’s budget. Additionally, his decision to instruct the director of OPI to alter the administration’s performance statistics is unethical
The director of OPI;- Her decision to alter the administration’s performance statistics so that she can keep her job is unethical and betrays the public trust that is bestowed upon her position.
The Police Chief;- His decision to keep quite despite the fact that he notices that the information posted on the OPI’s website is incorrect and fictitious because it does not match the information on the Data Submittal Form he had previously signed.
The Administrative Analyst;- She notices that the comments on the OPI’s website are fictitious, yet she does not raise alarm, since she fears that such action would reflect badly on her next performance
…show more content…
Q5. The current situation plaguing the residents of Copper Springs city could be avoided if every person in the respective departments executedtheir mandate and responsibilities to the full capacity of their respective offices. The police chief could aggressively seek for more resources by using the response time statistics as proof. The director of OPI could have ignored the mayor’s selfish demands and reported the true information as it is collected. Finally, the administrative analyst could have reported about the fictitious nature of the account posting public reviews on the OPI website.
Q6. The manipulation of data is most likely going to nurture a culture of laxity in the execution and delivery of public services, resulting to wastage of public resources by the people in office. A further increase in police response time is likely to be expected given the growing population increase which is not at par with the increase in policing resources. Crime rates are likely to go higher as the stretched police resources cannot effectively cover the entire Copper Springs city

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