1.1 Explain the benefits of knowing the purpose of communication.
The purpose of communication is for human beings to be able to understand each other in different ways and for several reasons. It can be any means, not just verbal and in order to achieve that I have to develop my communicative skills. That way I can use this skill to help me learn or explain something to someone or help others learn and let others explain things to me. We also communicate in a business environment to listen to each others' problems, and solve difficulties we face in day to day operations in our work and personal life. It helps us find solutions to hindrances that may come into our lives.
1.2 Explain the reasons for knowing the audience to whom the communication is being presented.
If I know the audience, I can more …show more content…
It can be a general chat about anything; work related or not, can be texting, emailing, leaving post-it notes or a surprise visit. It can also take place as an informal meeting where you meet up with someone for a small discussion.
Formal Communication
Formal communication can be considered as communication efforts that are used to fit customary rules. It follows proper order, and procedures, and can be recorded to store the outcomes.
Communication Through Body Language
Many people have a hard time with communication, and can find it difficult to tell others what they think or to give them bad news. Sometimes, they can’t find the right words to express the things they want to say. Body Language however, is always honest and can always be counted on. Some people who are hard of hearing or talking can use sign languages or facial expression to communicate what they feel.
2.
2.1 Identify relevant sources of information that may be used when preparing written communication.
Sources of information can be classified as * Primary source * Secondary