notes on management-summary
ABSO104
Introduction to Business Organization II
Course Notes
Instructor: Dr. Nina Gorovaia Zenios
Assistant Professor of Business Administration
Email: bus.gn@fit.ac.cy
n.gorovaia@frederick.ac.cy
Text book: Jones G., George J.(2006): Contemporary management, 4th edition, McGraw Hill.
Chapter 1: Managers and Managing
After studying this chapter, you should be able to:
Describe what management is, why management is important, what managers do, and how managers utilize organizational resources efficiently and effectively to achieve organizational goals.
Distinguish among planning, organizing, leading, and controlling (the four principal managerial functions), and explain how managers’ ability to handle each one can affect organizational performance.
Differentiate among three levels of management, and understand the responsibilities of managers at different levels in the organizational hierarchy.
Identify the roles managers perform, the skills they need to execute those roles effectively and the way new information technology is affecting these roles and skills.
Discuss the principal challenges managers face in today’s increasingly competitive global environment.
The Management Process Today
I. What is management? Management is the planning, organizing, leading, and controlling of human and other resources to achieve organizational goals effectively and efficiently.
A. Achieving High Performance: A Manager's Goal
1. Organizational performance is the measure of how efficiently and effectively managers use resources to satisfy customers and achieve organizational goals.
2. Efficiency is how well the resources are used.
3. Effectiveness is how well the organization has achieved its goals.
B. Why study management? The more efficiently and effectively an organization can use its resources, the more profitable the organization will be.
II. Managerial Functions
A. Planning - the process of identifying and selecting goals and
Introduction to Business Organization II
Course Notes
Instructor: Dr. Nina Gorovaia Zenios
Assistant Professor of Business Administration
Email: bus.gn@fit.ac.cy
n.gorovaia@frederick.ac.cy
Text book: Jones G., George J.(2006): Contemporary management, 4th edition, McGraw Hill.
Chapter 1: Managers and Managing
After studying this chapter, you should be able to:
Describe what management is, why management is important, what managers do, and how managers utilize organizational resources efficiently and effectively to achieve organizational goals.
Distinguish among planning, organizing, leading, and controlling (the four principal managerial functions), and explain how managers’ ability to handle each one can affect organizational performance.
Differentiate among three levels of management, and understand the responsibilities of managers at different levels in the organizational hierarchy.
Identify the roles managers perform, the skills they need to execute those roles effectively and the way new information technology is affecting these roles and skills.
Discuss the principal challenges managers face in today’s increasingly competitive global environment.
The Management Process Today
I. What is management? Management is the planning, organizing, leading, and controlling of human and other resources to achieve organizational goals effectively and efficiently.
A. Achieving High Performance: A Manager's Goal
1. Organizational performance is the measure of how efficiently and effectively managers use resources to satisfy customers and achieve organizational goals.
2. Efficiency is how well the resources are used.
3. Effectiveness is how well the organization has achieved its goals.
B. Why study management? The more efficiently and effectively an organization can use its resources, the more profitable the organization will be.
II. Managerial Functions
A. Planning - the process of identifying and selecting goals and