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Non-Verbal Communication

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Non-Verbal Communication
A number of people pay more attention on what they want to say,however,how to say it means more important. “In fact, studies suggest that during face-to-face communication, only 7% of meaning comes from the verbal content of the message —38% comes from tone of voice and 55% comes from body language.” Obviously, non-verbal communication refers to the process of the communication by means of receiving and sending the messages which are wordless. As an important tool of communication, non-verbal communication plays an important part in job interviews, medical care and social interactions.
The process of a job interview is full of communication, including both verbal and nonverbal communications; however, nonverbal communication is more important than verbal communication in some ways. When people do the interview, it is critical for people to send the right messages and receive the good responses as well as maintaining eye contact, using facial expressions and making proper postures. Eye contact is essential when people are talking to the interviewer. The sustained eye contact could be respectful which show your confidence and trust. Also, this makes sure that you are listening and understanding about what you are communicating with each other. However, it’s not good to stare at interviewers constantly, which make them uncomfortable. The best way is to maintain the eye contact for several seconds, and then change your vision away from the interviewers briefly, finally put the eye contact on the interviewers. Meanwhile, facial expression is a necessary component in a job interview. Commonly, smile is a powerful communication tool, which is able to deliver the friendliness, happiness and interests. It helps people relieve nervous tension in order to make a good performance in the front of the interviewers. Also, it’s better to add a smile with your eyes so that you can show a real smile in your face, which makes your interview more successful. Additionally, making



References: Brighthub: The hub for bright minds. Project communication tips: nonverbal communication in different cultures, from http://www.brighthub.com/office/project-management/articles/85141.aspx Caris-Verhallen, W. M., Kerkstra, A., Bensing, J. M., & Caris-Verhallen, W. M.(1999). Non-verbal behavior in nurse-elderly patient communication. Journal of Advanced Nursing, 29(4), 808-818. doi: 10.1046/ j.1356-2648.1999.00965x Hubpages: why is it important to understanding non-verbal communication? From, http://vrtraining.hubpages.com/hub/Why-is-it-important-to-understanding-non-verbal-communication Kelly,.M., McGowen,J., Mackenzie,H.F., Snow, k.(2011). BUSN. Ontario, Canada: Nelson Education Ltd. Porter, G. W.(1969). Non-verbal communications. Training & Development Journal, 23(6), 3. Rathmann, V. (2011). Interview How- To: Non-verbal communications. Power Engineering, 115(4), 13.

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