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Negotiated Order

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Negotiated Order
: “The Negotiated Order of organizational Reliability.” |

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Watson (2008), “Organizational rules and hierarchies play a part of in the patterning of life in organizations but the overall organizational order is one that emerges out of the process whereby different groups make use of rules, procedures and information in the day- to-day negotiations that occur between them about what is about to happen in any given situation at any particular time.” Paul Schulman, in his writings on the Diablo Canyon nuclear power plant unfolded the different aspects of management step by step showing how organization rules, hierarchies and cultures affect the efficacy of the plant. At the beginning of the article ‘The negotiated order of organizational reliability’, Schulman (1993) delves into the realm of both the worker and manager by introducing and further conceptualizing the idea of “slack”. He expounds the link of this concept, of slack by breaking it down into two varieties. Firstly “resource slack, in time money, personnel…can be viewed negatively as a nonproductive inefficiency in the organization, a suboptimal allocation of available means to desired ends.” This concept outlined inherently speaks to the idea of Taylor’s ‘systematic soldiering’, where Taylor explains this notion as “ employee’s deliberate attempt to restrict output and still get maximum reward without tempting management to come back and tighten the rate.” The second aspect of slack zeroed in on is that of control slack. Despite the negative connotation of the word slack in essence from an industrial sociology standpoint can be viewed positively as a way to move away from a scientific management approach which helps to break down a centralized bureaucratic authority.
Shulman’s aim on the paper being discussed is generally focused on the idea of organization function and efficacy and reliability from workers. One such way of doing such was by the work environment, the article outlined a quite



Cited: Parker, S.R., R. K. Brown, Child J, and M.A. Smith. The Sociology of Industry fourth edition. London: Unwin Hyman, 2005. Schulman, Paul R. "The Negotiated Order of Organizational Reliability." Administration and Society 25.3, 1993: 353+. Watson, Tony J. Sociology, Work and Indistry 5th edition. NewYork: Routledge, 2008. [ 2 ]. Schulman, Paul R. "The Negotiated Order of Organizational Reliability." Administration and Society 25.3, 1993: 353+. [ 3 ]. Watson, Tony J. Sociology, Work and Indistry 5th edition. NewYork: Routledge, 2008.pg.33 [ 4 ] [ 5 ]. Watson, Tony J. Sociology, Work and Indistry 5th edition. NewYork: Routledge, 2008. [ 6 ]. Schulman, Paul R. "The Negotiated Order of Organizational Reliability." Administration and Society 25.3, 1993: 353+.

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