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Motivational Techniques

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Motivational Techniques
Motivationals methods in Switzerland
MOTIVATIONAL METHODS THAT ARE MOST EFFECTIVE IN EMPLOYEE MOTIVATION

Robert Gordon University - Business and Hotel Management School

BA Hotel and Hospitality Management Course

BS 3149 Research Methods for Business Students

Module coordinator: Ms Heather Robinson

Submission date: 9th April 2013

Student ID No.: 1219453

Word Count: 2008

1. TOPIC: Motivational methods that are most effective in hospitality employee motivation

2. QUESTION: What are the most successful methods to motivate restaurant employees in Switzerland?

3. ARTICLES

ANKLI, R. E., PALLIAM, R., (2012). Enabling a motivated workforce: exploring the sources of motivation. Development and Learning in Organizations, 26(2), pp.7 - 10

BASSETT-JONES, N., LLOYD, G.C., (2005). Does Herzberg's motivation theory have staying power?. Journal of Management Development, 24(10), pp.929 - 943

ESKILDSEN, J.K., KRISTENSEN, K., and WESTLUND, A.H., (2004). Work motivation and job satisfaction in the Nordic countries. Employee Relations, 26(2), pp.122 – 136

LEE-ROSS, D., (2005). Perceived job characteristics and internal work motivation: An exploratory cross-cultural analysis of the motivational antecedents of hotel workers in Mauritius and Australia. Journal of Management Development, 24(3), 253 – 266.

STAMOV-ROSSNAGEL, C., and HERTEL, G., (2010). Older workers' motivation: against the myth of general decline. Management Decision, 48(6), 894 – 906.

WHEELER, A.R., BUCKLEY, M.R., (2001). Examining the motivation process of temporary employees: A holistic model and research framework. Journal of Managerial Psychology, 16(5), pp.339 – 354.

OTHER SOURCES

HERZBERG, F., MAUSNER, B., and SNYDERMAN, B.B., 1959. Motivation to work. New York: Transaction Publishers.

4. RATIONALE

The researcher believes that the topic selected

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