Motivation and Starbucks
Starbuck’s Commitment and Communication
Course: COM/530
July 19, 2010
Instructor: Lisa Siegal
Starbuck’s Commitment and Communication
Starbucks has many different commitments and communications, but here it will discuss the different leadership styles, different sources of power and how it affects group communication, motivational theories and the commitment of the workforce. Leadership style is an approach of giving direction, motivating people and implementing plans. As there are many leaders, there are different leadership styles. A good leader uses the right leadership style and bad leaders tend to use only one style. At Starbucks there are two types of leadership styles that would affect group communication which are Authoritarian and Participative. Using the Authoritarian leadership the leader informs the employees of what they should do and how should they accomplish the task. The leader (boss) does not take advice of the employees only when the leader has less time to complete the tasks and the employees are motivated. This style should be used on exceptional or uncommon occasions.
The second leadership style is Participative. The leader and one or two employees are involved in decision making process. Decision making process includes how to accomplish a given task. Most people think if Starbucks is using this style then they are indicating they are weak. But on the contrary using this style they are indicating strength. This style is used when the leader has incomplete information and the employees have accurate and complete information. This is why Starbucks employ highly skilled and knowledgeable employees. If the leader decides to use this style then he/she will be able to make faster and better decision.
There are different types of source of power that can be found. In Starbucks you will find expert, positional and reward power. It is the exoteric nature of the technical professional’s subject matter that
Course: COM/530
July 19, 2010
Instructor: Lisa Siegal
Starbuck’s Commitment and Communication
Starbucks has many different commitments and communications, but here it will discuss the different leadership styles, different sources of power and how it affects group communication, motivational theories and the commitment of the workforce. Leadership style is an approach of giving direction, motivating people and implementing plans. As there are many leaders, there are different leadership styles. A good leader uses the right leadership style and bad leaders tend to use only one style. At Starbucks there are two types of leadership styles that would affect group communication which are Authoritarian and Participative. Using the Authoritarian leadership the leader informs the employees of what they should do and how should they accomplish the task. The leader (boss) does not take advice of the employees only when the leader has less time to complete the tasks and the employees are motivated. This style should be used on exceptional or uncommon occasions.
The second leadership style is Participative. The leader and one or two employees are involved in decision making process. Decision making process includes how to accomplish a given task. Most people think if Starbucks is using this style then they are indicating they are weak. But on the contrary using this style they are indicating strength. This style is used when the leader has incomplete information and the employees have accurate and complete information. This is why Starbucks employ highly skilled and knowledgeable employees. If the leader decides to use this style then he/she will be able to make faster and better decision.
There are different types of source of power that can be found. In Starbucks you will find expert, positional and reward power. It is the exoteric nature of the technical professional’s subject matter that