Models of Organisational Behaviour
MODELS OF ORGANIZATIONAL BEHAVIOUR
Introduction Organizations achieve their goals by creating, communicating and operating an organizational behaviour system, as shown in the figure below:
Management’s Philosophy Values Vision Mission Goals
Formal Organization
Organizational Culture
Social Environment
Informal Organization
Leadership Communication Group Dynamics
Quality of Work Life
Motivation
Outcomes: Performance Employee satisfaction Personal growth and development
I. Philosophy • • A. 1. 2. 3. 4. 5. The philosophy (model) of organizational behavior held by management consists of an integrated set of assumptions and beliefs about the way things are, the purpose for these activities, and the way should be. The philosophies are sometimes implicit or explicit in the minds of managers. There are five major organizational behavior philosophies: Autocratic Custodial Supportive Collegial System
B. Selected Elements of Philosophy Statement • • • • • We are committed to quality, cost-effectiveness and technical excellence. People should treat each other with consideration, trust and respect. Each person is valuable, is unique and makes a contribution. All employees should be unfailingly committed to excellent performance. Teamwork can and should, produce far more than sum of individual efforts.
C. Two Sources of Philosophy of Organizational Behavior • • Fact Premises represent our descriptive view of how the world behaves. They are drawn from both behavioral science research and personal experiences. Value Premises represent our view of desirability of certain goals and activities. Value premises are variable beliefs we hold and are therefore under control.
II. Values • • The rules by which we make decisions about right and wrong Determine which are more or less important and which is more favorable
A. Sample of Statement of Values Harvard University Statement of Values August 2002 Harvard University aspires
Introduction Organizations achieve their goals by creating, communicating and operating an organizational behaviour system, as shown in the figure below:
Management’s Philosophy Values Vision Mission Goals
Formal Organization
Organizational Culture
Social Environment
Informal Organization
Leadership Communication Group Dynamics
Quality of Work Life
Motivation
Outcomes: Performance Employee satisfaction Personal growth and development
I. Philosophy • • A. 1. 2. 3. 4. 5. The philosophy (model) of organizational behavior held by management consists of an integrated set of assumptions and beliefs about the way things are, the purpose for these activities, and the way should be. The philosophies are sometimes implicit or explicit in the minds of managers. There are five major organizational behavior philosophies: Autocratic Custodial Supportive Collegial System
B. Selected Elements of Philosophy Statement • • • • • We are committed to quality, cost-effectiveness and technical excellence. People should treat each other with consideration, trust and respect. Each person is valuable, is unique and makes a contribution. All employees should be unfailingly committed to excellent performance. Teamwork can and should, produce far more than sum of individual efforts.
C. Two Sources of Philosophy of Organizational Behavior • • Fact Premises represent our descriptive view of how the world behaves. They are drawn from both behavioral science research and personal experiences. Value Premises represent our view of desirability of certain goals and activities. Value premises are variable beliefs we hold and are therefore under control.
II. Values • • The rules by which we make decisions about right and wrong Determine which are more or less important and which is more favorable
A. Sample of Statement of Values Harvard University Statement of Values August 2002 Harvard University aspires