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Mitsubishi Motors North America - Case Study

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Mitsubishi Motors North America - Case Study
Case Study
:-Mitsubishi Motors North America

Question :- (1:1)
What do you think Mitsubishi¡¦s philosophy might be regarding the role of strategic human resource management? Explain. Strategic human resource management process is very important to any organization in the present day context because it contributes to the organizations performance to a greater extent even on a highly volatile environment.

Any organization¡¦s existence and the survival in the short and long run will mainly depend on the right people being at the right positions in the right numbers.

Looking at the Mitsubishi¡¦s mission statement the following could be viewed as their philosophy.

¡§Our employees are the main contributing factor to our success and we make all endeavors to identify and reward their inputs. We set very high standards on work ethics and discipline in our organization.¡¨

Question :- (1:2)
Do Rich Gilligan¡¦s actions at the normal plant fit the company¡¦s philosophy? Explain.

Rich Gilligan took over the Mitsubishi Motors North America Inc. when it was in diastrates. It was known as the place sued by the U.S government for the abusive sexual harassment of its female workers. Its reputation was in very bad shape with regard to working conditions particularly on the employment of Female workers. How bad it was that there were few guys who had no bad marks asked to stop coaching girl¡¦s soft ball teams just because they worked at the Mitsubishi Motors.

Rich Gilligan¡¦s initial challenge was to bring discipline into the organization and up lift its image as a socially and ethically responsible organization. As the first step of the image building process was the settlement of the Law suit on sexual harassment for $ 34 million. The money was distributed among the victims of the organization. Then he setup a new department to investigate all employees¡¦ complaints and train new employees on racial and sexual discrimination cases. ¡§Zero tolerance policy¡¨ was

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