Preview

Microsoft Dynamics

Satisfactory Essays
Open Document
Open Document
579 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Microsoft Dynamics
Microsoft Dynamics CRM 2011 Solution Architect Role
Last Modified 11/15/2010 Posted 10/13/2010

This Microsoft Dynamics CRM 2011 Role Tailored Learning Plan can help your employees focus on specific goals and access the training they need to gain in-depth product knowledge and obtain certifications for Microsoft Dynamics. By becoming trained and certified in various disciplines, your employees can document their knowledge of Microsoft Dynamics CRM 2011 and showcase their expertise. Learn more about how to use this Learning Plan. Note: If you are not on a Partner Service Plan and need access to training materials, you can purchase the Microsoft Dynamics Training Pack or order the training materials and ELearning a ’la carte. Implementation Methodology Track

Course Title Awareness Level N/A Introduction to Microsoft Dynamics Sure Step 80166 Using Microsoft Dynamics Sure Step Proficient Level 80235 Project Managing Microsoft Dynamics CRM Implementations with Microsoft Dynamics Sure Step 2010

Format/Duration

Certification Prep

Certification Exam

EL (45 min)

Recommended

EL (4 hours) | TM

Recommended

ILT |TM (2 days) Find local training

Recommended

Solution Architecture Track

Course Title Expert Level Architecture and Design for Microsoft Dynamics CRM 2011 RAMP Self Study Guide (coming soon)

Format/Duration

Certification Prep

Certification Exam

Self-Study (16 hours)

Recommended

Course Title Portal Integration Solutions for Microsoft Dynamics CRM 2011 (coming soon) Build Business Processes for Microsoft Dynamics CRM 2011 (coming soon) Design Enterprise Architectures for Microsoft Dynamics CRM 2011 (coming soon) Enterprise Federation using Claims-Based Authentication for CRM 2011 (coming soon)

Format/Duration Self-Study (0.5 hours)

Certification Prep Recommended

Certification Exam

Self-Study (1 hour)

Recommended

Self-Study

Recommended

Self-Study (0.5 hours)

Recommended

Applications

You May Also Find These Documents Helpful

  • Good Essays

    This practice exam is structured to take 180 minutes. Since it is worth 50 marks, you would allocate 3.6 minutes for each mark.…

    • 1051 Words
    • 5 Pages
    Good Essays
  • Best Essays

    Xu, Mark and Walton, John. Gaining customer knowledge through analytical CRM. Wembley, UK. Publication year/date 2005. Pages 955-971. Copyright Emerald Group Publishing, Limited 2005. ProQuest Document ID 234907614…

    • 1664 Words
    • 7 Pages
    Best Essays
  • Good Essays

    The IT- department in implementing a new CRM solution to its corporate offices. The hardware currently in use is out of date and will not support the CRM application. The hardware must replace prior to deployment.…

    • 1016 Words
    • 5 Pages
    Good Essays
  • Best Essays

    MIS 535 Course Project

    • 2958 Words
    • 12 Pages

    This proposal will discuss all key aspects needed to ensure a seamless transition and implementation of an automated sales force CRM, or Customer Relationship Management, system. The intent of this transition is designed to improve three key aspects of day to day commercial business operations, those key aspects are: Streamline time spent providing key sales data and metrics for the organization, provide a consistent and standardized approach for how sales data is provided and gathered across the organization, and an easy to use and easy to navigate, operating system.…

    • 2958 Words
    • 12 Pages
    Best Essays
  • Good Essays

    IT 205 final assignment

    • 1253 Words
    • 6 Pages

    The IT department is implementing a new CRM solution in its corporate offices. The hardware currently in use is out of date and will not support the CRM application. The hardware must be replaced prior to deployment.…

    • 1253 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    CRM is an acronym for customer relationship management, and the software products are designed to improving customer satisfaction. Broadly, a CRM provides software that allows a business to track customer relations, trends, and transactions that determine effectiveness of sales campaigns…

    • 2244 Words
    • 9 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Bsbwor501 Final Exam

    • 2262 Words
    • 10 Pages

    In the large CRM software suites, the two CRM functions that have attracted the most interest are:…

    • 2262 Words
    • 10 Pages
    Satisfactory Essays
  • Powerful Essays

    Smith, R. (2007). Integrating CRM and ERP: Why it Makes Sense to Unify Now. Retrieved 6/10/2008 from http://www.destinationcrm.com/articles/default.asp?ArticleID=7327…

    • 3696 Words
    • 15 Pages
    Powerful Essays
  • Better Essays

    Task1

    • 2724 Words
    • 11 Pages

    2. Challenges of Implementing a CRM (2010) By Matt Koble [online] Available from http://www.ehow.com/list_6631188_challenges-implementing-crm.html [Accessed on 12 Jan 2013]…

    • 2724 Words
    • 11 Pages
    Better Essays
  • Satisfactory Essays

    Natalie dalbo, the customers relations manager in Allianz insurance company has been interviwed by the members of our group in regards to the implementation of CRM.she started her career with this company in march 2007 and worked at various levels, from head office to the front end of the business and in most cases wil…

    • 542 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    1) Visit the Web Site for Microsoft Dynamics CRM to learn more about this software’s features and capabilities. What features of this software would be especially attractive to a company like Evolution Homecare?…

    • 362 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    Case Study

    • 1666 Words
    • 7 Pages

    On realising the losses they were incurring, they decided to implement a new application called Microsoft Dynamics. This is an off-the-shelf Customer Relationship Management system that is more customer oriented than administration oriented. The results were impressive as the organization was able to realise new opportunities as well as improve the sales while retaining valuable customers.…

    • 1666 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Sugar Crm

    • 371 Words
    • 2 Pages

    Every great business starts with a great relationship. Every great relationship starts with You. The strategy you take in establishing, developing and maintaining these relationships is your CRM (Customer Relationship Management) strategy. The system that support this strategy is your CRM software. With SugarCRM software, Digi will gain insights across marketing, sales and support so everyone is working toward common goals. SugarCRM offers companies unrivaled flexibility to design CRM applications and processes that expose the right information, making more successful partners and happier customers.…

    • 371 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    MB2 703

    • 5793 Words
    • 67 Pages

    A custom entity is no longer required. What should you do before deleting the entity?…

    • 5793 Words
    • 67 Pages
    Powerful Essays
  • Good Essays

    Business Process Management Journal | Understanding customer relationship management (CRM): People, process and technology. (n.d.). Emerald. Retrieved October 03, 2010, from http://www.emeraldinsight.com/journals.htm?articleid=843553&show=html…

    • 506 Words
    • 3 Pages
    Good Essays

Related Topics