August 24, 2014
Change Management Plan
Riordan has decided that they would like to change the way the organization is structured. They will do this by implementing a formal management system to make sure they can reach the goals they have set. The Riordan Manufacturing would like to create a formal system to manage the consumer’s information. When they make the change it will allow the managers to control the various work assignments that multiple teams and employees are doing. This will be a change from the informal way that the managers have done things in the past.
When you use informal structure in the organization the co-workers may have cause for concern. The reason that there would be concern is because there is not just one person to take the lead. There is not a sense of get the job done with informal the …show more content…
These meetings will allow other department’s to comment and reflect on how they believe the new customer management system is going. This will also allow questions to be answered from peers rather than management and may be perceived by employees in a different way which will create a more positive outlook on the plan going forward. Since these new meetings will be new and different for all employees of Riordan Manufacturing, it is important to evaluate the success or failure of this change. Management will try to successfully do this by meeting with management on a monthly basis to get feedback from their employees on how the new customer management system is going. We will also evaluate the success of this change sending out blind questionnaires for employees to return to management to get an honest opinion on how they believe that they have been trained and what changes may or may not need to be made to fully understand the new system.
Communication