MGMT 568 Conflict Resolution
Dulce Pena
October 15, 2012
Mediation
In a world of constant conflict, there are needs for a concrete method of coming to an agreement. When people find it increasingly difficult to see eye to eye and where intractability has no limits, as a people, we must understand that to progress, to mature, and most importantly to have our needs met, it is important that our issues be resolved within a constructive context. Although there have been many options developed, none have shown such a significant transformational process, or shown a higher rate of success, than the form of resolution that Mediation creates. Mediation always had a place within many cultures even before the term itself had been determined. The most influential component of Mediation is that no matter the scope of the issue at hand, Mediation has been proven to be more than capable to conquer the most inflexible situations, thereby leading to sometimes unforeseeable positive results. To begin, we must first understand the premise. Mediation is “the intervention in a standard negotiation or conflict of an acceptable third party who has limited or no authoritative decision-making power but who assists the involved parties in voluntarily reaching a mutually acceptable settlement of issues in dispute." (Osemeka). It is also important to understand that mediation is a resolution technique, a tool that can be used to administer the outcome of an issue. Consequently, because mediation can be viewed as a tool, we can then begin to discuss how the process developed from its practice. The process and specific structural practice of mediation varies from one mediator to the next and varies between situations. This perhaps is mainly due to the design of the situation and whether the parties involved require a formal or informal handling. However, there are definitely some common themes within each structure that can be addressed. The process can be shown using
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